Stefanie Zasyatkina

InReach Solutions is a specialized technology company that serves organizations nationwide across adoption and foster care sectors. In my role as Director, I have established collaborative relationships with mission-driven organizations that serve up to 30,000 families each year, streamlining processing up to 10,000 adoptions annually. Key highlights: • Oversaw development and implementation of centralized digital case management solutions for organizations with annual operating budgets of up to $10 million, with platforms accessed by up to 1,000 users each day. • Sustained long-term accounts for periods exceeding 10 years, consistently maintaining 80% client retention rates • Personally secured 100% of clients organization-wide, achieving more than $1 million in recurring annual revenue. • Worked to streamline operations, structuring offerings to promote scalability while interfacing with legal counsel to update terms of service, staff agreements and employee handbooks. • Created extensive knowledge base and help guides for end users, with content accessed by teams of up to 300 staff. • Managed human resources procedures, administering $200,000 annual payroll budget, insurance and tax documentation while overseeing year-end filings in accordance with federal and state regulations.