Stephane Ngalli
About
Stephane Ngalli is from Montreal, Quebec, Canada. Stephane is currently OKR Expert | Kâ Fractal at Centres vétérinaires DMV, located in Montreal, Quebec, Canada.
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Stephane Ngalli's current jobs
Projects: Customer service audit / Implementation of OKR methodology / Strategic planning / Development of all their web/mobile and power apps Customer service audit - Identification of customer service performance issues - Identification of areas for improvement - Identification of OKRs that will lead to service improvement - Elicitation of metrics to measure service performance Implementation of the OKR methodology - Service mapping - Elicitation of OKRs service by service - Parameterization of the Kâ Fractal solution - Setting up governance ceremonies Strategic planning - Implementation of workshops with senior management - Study of the North American veterinary market - Identification of threats - Determination of the strategy and objectives of the senior management - Roadmap of objectives, key results and projects over 2 years - Establishment of SP monitoring bodies - Implementation of the strategy in Wrike Strategic planning - Implementation of workshops with senior management - Study of the North American veterinary market - Identification of threats - Determination of the strategy and the objectives of the top management - Roadmap of objectives, key results and projects over 2 years - Establishment of SP monitoring bodies - Implementation of the strategy in Wrike Take charge of the development of all their web/mobile applications and power apps - Writing of the specifications - Transformation of the specifications into user stories - Set up of the development teams - Setting up of agile ceremonies - Parametrization of Jira - Follow-up of the realization