Steven Burnstone

Eighty20 is a leading South African analytics consultancy that uses data to guide strategy and drive business performance, through analytics, market insights and research. Eighty20 develops bespoke big data and business intelligence solutions for marketing and finance departments. Our internally developed models identify customer segments, track behaviour change and identify customers with high propensities to churn, as well as whether these customers can be up-sold or cross-sold across products. Eighty20 is also a leading provider of personalisation and loyalty solutions in Africa. The South African and African consumer market continues to shift in dramatic ways. Eighty20 provides access to secondary consumer datasets and in-house primary research capabilities to size market segments and track key trends. Furthermore, our strategic research consulting enables market participants to better understand how and why customers behave the way they do.