Syaiful Salamia

• Plan, analyze, and develop staffing needs; determine the organizational structure. • Counsels and guides on appropriate performance management measures; assist Directors in disciplinary, writing corrective action memos and other documentation; attends or conducts corrective action sessions as warranted; performs necessary follow-up. • Identify and address employee requirements regarding performance issues, training, and career growth. • Oversee daily departmental processes, such as expense claims, allowances, leaves application & approval, and maintain a proper archive. • Maintain good human resources records archive by recording new hires, transfers, terminations, changes in job classifications, merit increases; • Generate and keep a proper record of letters of offer, employment contract as well as asset tracking. • Calculate and process monthly payroll and maintain records. • Orient new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs. • Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates. • Monitor employee productivity and provide constructive feedback and coaching. • Update job knowledge by participating in educational opportunities; reading professional publications. • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises. • Supervise all GA-related activities such as budgeting, expense tracking, administrations, and documentation. • Organize meetings & corporate team building activities such as annual trips, quarterly dinners and etc. • Monitor employee progress and stay abreast of company climate and culture, ensuring it stays positive and productive • Foster cross-functional relationships and ensure Directors, Management, and employees are properly connected.

• Plans, develops, implements SOP HR GA Division • Make Organization Structure • Review Employee Attendance Report • Handling and Review Payroll Compensation and Benefit for Employee • Review Rotation, Promotion, Demotion, and Mutation of Employee • Maintenance Building, Vehicle, Machine and Fixed Asset • Recruitment Process and Handling HRIS • Handling Import Goods, HS Code, Postel, and etc • Review Agreement with Principle • Handling Employee Data Base

• Become an Expert Staff of the Head of the DKI Jakarta Provincial Transportation and Transportation Sub-Department. • Planning and Budgeting Human Resource, Operational and Construction • Creating Terms of Reference / Work Program. • Make SOPs for activities and administrative procedures. • Make Standard Operating Procedure for Human Resource and procurement of government goods and services • Assisting the activities of Administration and Management of Goods. • Conducting discussions and feasibility studies of the wharf in the thousand islands. • Make Journal - Journal of financial statements. • Make warrants and other letters related to administrative activities. • Making Activity Plans and Budget Plans. • Analyze the needs of goods and budget. • control the stock of goods. • Make monthly reports, journals, financial reports, Manifest Data, Attendance and Stock Asset Reports. • Making SPJ and RAB. • Performing Maintenance of Building and Operational Service Vehicles (Ships, Cars, Motorcycles). • Conducting the Procurement of Goods. • Handle Project Contracts for Pier Construction and Ship Procurement. • Make Standard Operating Procedure for Human Resource and procurement of government goods and services • Handling Salary and performance management • Make a Monthly, quarterly, and annual Performance Report of Job Evaluation • Make a Key Performance Indicator Report • Make Job Analysis, Job Work Load, and Job Evaluation of Government and Non Government Employee • Make a Salary Scheme for Government and Non Government Employee

• Developing and implementing HR strategies, budgeting and initiatives aligned with the overall business strategy. • Recruitment process which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing, and selecting candidates • Make a salary and allowance grade • Make SOP for recruitment, GA, and Operational • Make Job Analysis, Job Workload, and Evaluation from Staff until Managerial Level • Handling the Key Performance Indicator Report • Handling Procurement and Maintenance Company Asset • Make a Monthly, and annual Employee Performance Report

- Participates in design of call monitoring formats and quality standards. - Performs call monitoring and provides trend data to site management team. - Uses quality monitoring data management system to compile and track performance at team and individual level. - Monitors email customer contacts. - Participates in customer and client listening programs to identify customer needs and expectations. - Provides actionable data to various internal support groups as needed. - Coordinates and facilitates call calibration sessions for call center staff. - Provides feedback to call center team leaders and managers. - Prepares and analyzes internal and external quality reports for management staff review.

• Develops and implements compensation strategies and structures that align with company goals and ensures the provisions of cost effective benefits plan. • Plans, develops, implements and administers programs, procedures, and guidelines to help align staff with the strategic goals of the company and leads the implementation of a performance management system. • Formulates and recommends Human Resources policies and practices that will establish a positive employer-employee relationship. • Establishes and leads recruitment practices and procedures necessary to recruit and retain an effective workforce. • Develops and implements training and development initiatives to address current capabilities and future training needs, including on-the-job operational training, department special training, management development, new hire orientation and on boarding. • Provides general supporting activities such as the administration of company legal documents and permits; environment & office cleanliness; and company transportation.

• Manage Asset Management starting from Recording, Verification, Maintenance, Stock Opname, Data Update and Asset Realization. • Maintenance of Asset Maintenance Policies & SOPs (ID & coded equipment items that require routine maintenance) both In-House and Outsourcing along with the Budget. • Recognize the company's overall Asset Management, including Maintenance Management System, Incident Reporting System, Error & Failure Reporting System and its computerized response. • Make a Purchase Order to all Division and All Area of Airlines Company • Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports. • Set Up Inventory Control Parameters, Spare Parts Catalog, Spare Parts Management System & Establish Spare Parts Control Policy • Analyze Asset Operation Risk in accordance with applicable standard procedures, create Risk Management & Mitigation Strategies according to the indications of Risk Analysis Results. • Defining & Establishing Asset Performance Indicators and implementing procedures & reporting forms • Monitor & conduct studies - birthdays (considering the age & condition of assets) and allow Asset Replacement Plans, risks & disruptions to work plans to be minimized. • Provide asset management/monitoring accountability reports to superiors on a regular basis. • Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems. • Investigating inventory shortages and discrepancies • Able to maintain & organize data and maintain data confidentiality accurately and up to date.