Tamendra Thapa MBA

Policy Formulation -Formulate policy to ensure the operation and function on a daily basis within a prescribed set of guidelines. Planning -Plan and coordinate activities between various departments Controlling Resources -Oversee the implementation of company policies and procedures that ensure the efficiency and effectiveness of financial, human resources, inventory, production and quality management. Communication -Communicate with customers, suppliers, employees, senior management to meet and exceed expectations of a the interested parties.

* Coordinate, manage and monitor the operations of various departments in the organization. * Improve processes and policies in support of organizational goals. * Formulate and implement policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. * Manage human resources, organize recruitment and placement of required staff, establish organizational structures, establish work schedules and monitor and evaluate employee performance. * Coordinate and monitor along with Production Manager and Quality Manager the work of various departments involved in production, warehousing, pricing and quality of processes and products. * Optimize resources and provide technical support where necessary. * Provide customer support, plan and support sales and marketing activities. * Assist in the development of strategic plans for operational activity. Implement and manage operational plans. * Lead and develop the projects related to upgrading technology. Document processes, train personnel on new technology and equipment installed and ensure the Quality Systems are improved implementing latest manufacturing tools and practices.

* Successfully provided managerial and technical stewardship for a German-based OEM Electrical/Electronic Manufacturing company specialized in electronic components manufacturing and PCB assembly for automotive and industrial customers in Europe, North America, and Asia. * Effectively devised and executed strategic initiatives that facilitate operations while concurrently steering technical development in conjunction with business process orientation. * Awarded and acknowledged for exceptional performance and personal achievement with three major promotions over tenure with organization. * Exclusively recruited for position by company owners and the chairman of the board in Germany. * Decreased operating costs and increased efficiency of production by leading restructuring efforts. * Increased flexibility normal production through the establishment of an outplacement program and arrangement of subcontracting facilities to reduce cost and maintain flexibility. * Cultivated relationships with both internal and external stakeholders; promote inter-divisional cooperation and synergies that foster comprehensive levels of organizational success. * Supported communication with clients, suppliers, teams, and management in order to reinforce customer satisfaction, ensure efficient production methods, and encourage organizational transparency. * As a trained internal auditor, managed internal audit programs, conducted over 15 ISO Internal Audits, documented findings, and followed up on the effectiveness of corrective action.

* Systematically oversaw all facets of operations, including planning, organization, estimation, control, and evaluation, in order to improve processes, product, quality and safety as well as new product or technology introduction. * Established a new SMT PCB Assembly division from the ground up resulting in 40K units/week and contributing to 40% of company revenue. * Oversaw a production staff of over 100 employees; managed scheduling, recruiting, training activities, and 3-shift production-line operation. * Boosted Capacity Utilization through the development of preventive maintenance plans improving machine downtime, switch over time, and capacity utilization. * Adept in ISO9001 and ISO14001 implementation, monitoring, and evaluation; applied experience conducting multiple internal quality and process audits as a Lead Auditor. * Designed and implemented testing to determine optimum inventory levels for production, utilization of machinery, labor, materials and other resources. * Redesigned the entire manufacturing process into 100% lead-free products in 6 months. * Reduced Manufacturing Lead Time by maximizing output and meeting production goals through updated production line scheduling and efficient resources utilization. * Fueled organizational output to reach 124K units per week within 6 months, by streamlining manufacturing processes. * Achieved ISO9001/ISO14001 certification with zero non-conformances during certification and for all surveillance audits conducted over a 10-year duration. * Increased productivity though the redesign of manufacturing process techniques as well as improved safety, workforce, yield, quality, cost, and throughput. * Supported a culture of continuous improvement; monitored and ensured Quality and Environmental Management System effectiveness throughout the organization. * Proficient in operating, programming and maintaining Siemens SMT Pick-And-Place machines, Ekra Stencil printers, and Seho / Rehm soldering Ovens.

* Planed and directed activities related to the development, application, and maintenance of quality standards for manufacturing processes, materials, and products. * Played an integral role in organization’s attainment of ISO9001 and ISO14001 certifications in 2001 by developing, implementing, and auditing Quality & Environment Management Systems. * Developed and prepared all quality policies, ISO procedures, SOP, and work instructions; practiced ability in maintaining master list of documents and controlling quality records. * Reduced customer complaints by 70%; utilized RCA techniques, analyzed failure, and took corrective and preventive actions in customer complaint response practices. * Spearheaded a cross-functional team in the resolution of a major soldering quality problem; reduced rework rate by 80% by introducing latest manufacturing techniques. * Developed and improved safe manufacturing processes, reduced variations, decreased change over time, and maximized flexibility by introducing lean six sigma tools such as 5S, Kaizen, SPC, MSA, RCA FMEA, control plan & control charts. * Installed and operated Automatic Measurement Machines connected to Network Analyzers enabling 100% testing of finished products. * Controlled, prepared, managed, and maintained all ISO and production documentation, including procedures and policies, master lists, distribution lists, quality records, and engineering drawings. * Carried out failure analysis on non-conformance and/or troubleshoot system; identified root cause and took corrective and preventive actions. * Led supplier evaluation, inventory, BOM and inspection of inward goods.