Thu Trang Nguyen

Support the initial sales function engaging with both prospective and existing clients in determining new requirements, architecting solutions, collating proposals, and providing initial support to engagement managers. ▪ Manage and look after presales activities in the allocated market, act as the coordinator to allocate resources, do planning and communicate the realistic timeline back to the onshore team, manage progress, risks and issues to ensure the bid team provide the output as expected and committed. ▪ Ensure bid team understand the business objectives and context whether the solution will fit into the full picture and ensure self-understanding of the core requirements. ▪ Ensure bid team effectively gather and document all client system and business requirements, do competitive analysis of similar solutions, software, services, etc. ▪ Conduct communication sessions and manage Q&A process to acquire more information if necessary. ▪ Toco-ordinateandactivelycontributetodiscussionwithSalesandDeliverytogainconsensus in estimation/quotation in the short time frame based on the bid response’s plan. ▪ Respond to requests from sales/presales in an efficient and timely manner, track and ensure the response package (estimate, plan, proposal etc.) is on time. ▪ Evaluate bid results using the formula and guidelines. ▪ Work directly with technical teams to price the final, selected solutions and services. Effectively present the solutions and proposals to clients through means like presentations, diagrams, documents, phone-calls, etc. and educate the clients as necessary. ▪ Drive proposal development and solution design by collaborating with technical teams and onshore sales/presales team, writing proposal and any other related documentation that’s required. ▪ Handover the work and relationship to delivery team effectively on completion of sales cycle. ▪ Support business development initiatives, host client visits, create and improve sales & consultation collateral.