Tiffany Crawford

•Supervise Sales & Business Coach team operations by implementing company policies and guidelines •Manage Salesforce database for all customer accounts - lead and account assignments, customer license agreements, create Salesforce fields & assign workflow rules •Create and manage Salesforce & Pardot email lists for marketing & company communications •Create marketing emails via Pardot for customer and prospect communications •Proof and edit marketing materials, emails, Website edits and updates via WordPress •Review customer accounts for monthly license fee billing and tracking of weekly team production •Qualify accounts for commission, approve timesheets, & generate payroll reports for bi-weekly payroll •Manage and finalize customer account cancelation process •Manage digital coaching database and email communication •Coordinate sales events & office guests - including travel & housing arrangements, booth requirements & table materials, equipment delivery, gift bags, business proposals