Tom Hardin
About
Tom Hardin is from Wales, Wisconsin, United States. Tom works in the following industries: "Information Technology and Services". Tom is currently Director of IT Business Services at Harley-Davidson Motor Company, located in Milwaukee, Wisconsin, United States. In Tom's previous role as a Chief Technology Officer at Harley-Davidson Motor Company, Tom worked in Milwaukee, WI until Oct 2020. Prior to joining Harley-Davidson Motor Company, Tom was a Appointed Board Member - President at Wales Genesee Fire Board and held the position of Appointed Board Member - President at Wales, WI. Prior to that, Tom was a Director, ERP Program Delivery at Harley-Davidson Motor Company, based in Milwaukee from Sep 2012 to Oct 2016. Tom started working as Director, Principal Architect at Harley-Davidson Motor Company in May 2006. From Apr 2009 to Sep 2011, Tom was Elected Official - Village of Wales Trustee at Village of Wales, WI, based in Wales, WI. Prior to that, Tom was a System Management Lead at Harley-Davidson Motor Company from Apr 2002 to Sep 2006. Tom started working as Sr. Consultant at AE Business Solutions in Jan 2001.
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Tom Hardin's current jobs
Tom Hardin's past jobs
Leveraging my extensive professional experience, I’m in charge of global technology operations and our IT support environment that spans across seven manufacturing locations in two countries, eight corporate/non-dealer locations in five countries, and 100+ remote/off-site promotional events. It’s my job to lead our Data & Analytics, Enterprise Architecture, Innovation, Infrastructure and Global IT Operations teams. Every day, I call upon my leadership abilities and technical expertise to align our business capabilities with practical and bespoke solutions for dealers, riders, and employees. Select Achievements: ● Salesforce Optimization: Significantly boosted brand loyalty by implementing new applications and devising platform strategy to empower dealers and riders with feature-rich tools and experiences. ● Strategic Planning: Hand-selected to join CEO’s “Gang of 11” charged with reviewing strategic initiatives and locating opportunities to generate $2B in new value; modernized retail operations, devised five-year product plan, and identified strategic partners. ● Cross-Team Collaboration: Built accurate sales models and consumer behavior storyboards by effectively partnering with Consumer Insights and Analytics team; architected data and insights strategy focused on compiling and analyzing massive data sets for sales, weather, and customer information. ● Systems, Applications & Products (SAP): Played critical role on SAP Automotive Advisory Council; served as Steering Team Member with responsibility for collaborating with BMW, Audi, GM, Porsche, and Bosch and directing council of 20 members. ● Innovation: Pioneered first IoT Visual Inspection solution to analyze painted parts for defects not seen by manual inspection stations; applied leverage automation (RPA) to automate delivery of infrastructure services for customers.
In my role as President of the WGFD Board I was accountable to fund, staff and equip the WGFD full-time and volunteer member's to be able to adequately support the communities of Wales and Genesee Wisconsin. I ran monthly meetings, approved expenditures, evaluated merger opportunities, develop vehicle replacement plans and worked with elected officials to improve the Fire and EMS services for the community.
As the Director of ERP Program Delivery, I supervised the Global Delivery Team and was responsible for six portfolios, including Manufacturing, Marketing, Sales, IT, Finance, and ERP. I managed a group of staff and consultants who partnered with our internal business stakeholders to align unique business processes with innovative technology solutions. I also implemented and maintained effective working relationships with business and technology infrastructure partners to guarantee we achieved our global initiatives. Select Achievements: ● Director of Innovation: Coordinated with senior leaders and CIO to build new department; liaised with IT thought leaders, strategic suppliers, and internal SMEs to innovate new business processes, technologies, and digital opportunities. ● Change Management: Revamped IT delivery organization to achieve high level of excellence by implementing strong scope governance, health assessments, clearer role clarity, financial reporting best practices, and solution design reviews. ● Project Delivery: Successfully executed SAP ERP Global Template blueprint while serving as Project Champion to support needs of Harley-Davidson US, EMEA and APAC manufacturing and sales offices. ● SAP Implementation: Managed project to establish SAP in two US final assembly plants with full shop floor integration including just-in-time inventory, automated wireless carts, and a no-fault forward quality solution integrated with wireless torque tools.
In this role, I led efforts to enhance our operations by aligning the business strategy, line of business capabilities, and information technology investments. The role called on me to implement various technologies to solve financial and business services problems. I also managed application and infrastructure implementation and business re-engineering tasks. Select Achievements: ● Business Solutions: Architected and established various business solutions to streamline workflows, enhance productivity, and maintain revenue growth.
Village Trustee
Earlier in my career, I guided new product deployment and efforts to strengthen mission-critical information technology operating environments including AIX, Windows, VMWare, iSeries and data storage environments. I also provided effective leadership, management, and coaching to 12 direct reports. Select Achievements: ● Team Leadership: Earned recognition for outstanding leadership skills and rare combination of integrity, growth-minded thinking, creativity, and discipline.