Tom Harris
About
Tom Harris is from Greater Philadelphia. Tom works in the following industries: "Leisure, Travel & Tourism". Tom is currently Vice President, Global Information Technology at BioTelemetry, a Philips Company, located in Malvern, PA. In Tom's previous role as a Vice President, Corporate Information Technology at Apple Leisure Group, Tom worked in Greater Philadelphia Area until Nov 2018. Prior to joining Apple Leisure Group, Tom was a Senior Director Information Technology Services at Teleflex Inc. and held the position of Senior Director Information Technology Services at Greater Philadelphia Area. Prior to that, Tom was a Director, IT Infastructure and Operations at Teleflex Incorporated, based in Greater Philadelphia Area from Mar 2007 to Mar 2012. Tom started working as Managed Services Sales and Solutions at SAP Americas, Inc. in Greater Philadelphia Area in Apr 2001. From Feb 2000 to Apr 2001, Tom was CRM Business Development – Services Industries at SAP Americas Inc., based in Greater Philadelphia Area. Prior to that, Tom was a ValueSAP Product Development at SAP Americas, Inc., based in Greater Philadelphia Area from Jan 1999 to Jan 2000. Tom started working as Consulting Manager at SAP Americas, Inc in Greater Philadelphia Area in Jan 1996.
Tom Harris's contact information is available for free on finalscout.com, a web-based professional networking database with more than 500 million business contacts and 200 million company profiles.
Tom Harris's current jobs
Tom Harris's past jobs
Lead the PMO, Organizational Change Management, and IT Quality functions including FDA 21CFR Part 11 compliance and quality. Managed a portfolio of over 130 active projects with an annual budget of $18 million. Responsible for all sales and marketing systems globally (Salesforce.com, SAP CRM, mobile and web) as well as all IT services delivered to Vascular and OEM Divisions and Finance and Human Resource functional areas. Lead acquisition due diligence across all IT functions.
Responsible for all data center, network, desktop, service desk, Information Technology vendor management and core applications, such as email and web collaboration platforms globally for 110 locations and 6,600 users. Led a team of over 100 employees and contractors across eight countries and fourteen locations in the United States, Mexico, Ireland, Germany, France, Italy, Japan, and Singapore. Responsible for HIPPA and PCI security and all Information Technology related Sarbanes-Oxley test results.
Responsible for application management and application hosting solutions for US based customers of SAP Managed Services. Led a team of solution engineers and solution architects to define standard services and custom solutions to ensure customer expectations were exceeded while maintaining expected profit margins. Responsible for solution development and deal structuring including mapping business requirements to service levels, infrastructure design, support requirements, and account management. Responsible for SAP Managed Services largest customers including US Postal Services, Energizer, York International and Cooper Industries. Engaged with customer top level executives to identify customer expectations and communicate the overall SAP solution. Developed solution pricing, deal structures and cost analysis, working with internal organizations and external sub-contractors to deliver the most robust and cost effective solution to meet the business and technical requirements. Responsible for defining the business terms that governed the relationship between the customer and SAP, such as roles and responsibilities, service level remedies, and termination conditions.
Led a dedicated CRM solutions team, made up of Account Executives, Solution Architects and Solution Engineers, responsible for defining and rolling out the SAP CRM solution for Services companies in the US. Engaged with customers and analysts in the Insurance, Banking, Media, Professional Services, and Telecommunications industries to define the CRM requirements. Provided direction to product management to prioritize development to fill solution gaps.
ValueSAP was a tool kit and set of services designed to assist customers in developing business cases to address their business needs and identifying the appropriate SAP solution to address the needs. Responsible for the development of the benchmarking process, technology usage and Total Cost of Ownership evaluation of the ValueSAP product set.
Managed 24 consultants and over 50 customer accounts. Steering Committee member representing SAP as the client executive. Defined the implementation plan and delivery approach on behalf of the customer. Performed initial scoping, identified staffing requirements, implementation costs, and managed the consulting engagement throughout the implementation.
Supported customer implementation projects for all aspects of the technical deployment of SAP applications. Technical account leader for large global projects including AT&T and Lucent Technologies.
Supported the Navy’s predictive maintenance program for surface warfare ships. Led the transition from analog data analysis to digital data analysis. Created the Navy’s first automated vibration analysis system, utilizing advanced statistical models and artificial intelligence algorithms.