Tom Madar
About
Tom Madar is from Englewood, Colorado, United States. Tom works in the following industries: "Computer Networking". Tom is currently Director Of Technology Operations at Sunrun, located in Greater Denver Area. In Tom's previous role as a Senior Network Manager at Sunrun, Tom worked in Greater Denver Area until Jul 2019. Prior to joining Sunrun, Tom was a Solutions Architect at Army National Guard and held the position of Solutions Architect at Colorado Springs, Colorado Area. Prior to that, Tom was a Senior Network Manager at Juniper Networks, based in Greater Denver Area from Aug 2016 to Aug 2017. Tom started working as Senior Manager Network Engineering at Cisco in Greater Denver Area in Oct 2010. From Oct 2010 to Nov 2015, Tom was IT Operations Manager at Army National Guard, based in Greater Denver Area. Prior to that, Tom was a System Engineer Manager at Cisco from Mar 2006 to Sep 2010. Tom started working as Senior System Engineer at Cisco in Greater Denver Area in Apr 2003.
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Tom Madar's current jobs
As Director of Technology Operations, I oversee multiple operational teams that include Service Desk, Mobility and Mobile Device Management, Asset Management, SaaS applications, PC/Chromebook/Apple Mac support, Network and Security, ServiceNow ticketing, inContact Contact Center, Shoretel business voice system, WorkForce Management and IT Service Management process & procedures. Products include Cisco Meraki, Okta IDM, Palo Alto Global Protect, Google Workspace,VMware Workspace One, and ServiceNow. My team interacts heavily with our business partners and is responsible for resolving issues in a timely manner while providing excellent customer service. I set strategic direction for the department while maintaining appropriate headcount (60 personnel), managing a multi-million dollar budget and maintaining a stable and reliable environment.
Tom Madar's past jobs
Senior network engineer periodically supporting the Enterprise Operations Division of North American Aerospace Defense Command (NORAD) and United States Northern Command (USNORTHCOM). Analyze, design, and optimize data center, LAN, and WAN networks to support all Command exercises and contingency operations. • Worked with vendor and government implementation partner to develop next generation data center architecture using VXLAN/EVPN on Juniper QFX5100, EX4300, and MX240. • Developed phased migration plan to simplify L3 LAN/WAN architecture using ISIS and BGP. • Developing enterprise level IPv6 Addressing and Implementation Plan. • Developing phased implementation plan for cloud based security across the command.
Senior services manager responsible for the successful delivery of all appropriate services to a large cloud provider customer achieving both financial targets (SA, revenue and P&L) and a very high level of customer satisfaction through successful product deployment and network operations.
Senior manager responsible for the successful delivery of professional network engineering services to some of the largest web, media, and over-the-top customers, including Facebook, Google, LinkedIn, Salesforce.com, CenturyLink and Dish, to mention a few. I proactively developed and maintained a team of high-performing network engineers and project managers continually seeking innovative methods for improving the team’s performance. • Grew services business 22% YoY for three years straight • Managed Profit and Loss statement bringing service projects on or below budget
Senior communications officer leading a team of 23 IT professionals supporting a tactical field artillery brigade of 800+ personnel. Section responsible for running IT Helpdesk, LAN, WAN over satellite, domain servers, Windows servers, and Army Battle Command Systems. This was a mobile enterprise network requiring constant tear down and re-establishment. • Section won numerous awards including commander’s appreciation award and section of the year. • Personally recognized by senior leadership with Army Achievement Medal, Army Commendation Medal, and Meritorious Achievement Medal. • Awarded the Order of Mercury for demonstrating the highest standards of integrity, moral character, professional competence and selflessness.
Pre-sales system engineering manager responsible for leading a team of engineers in support of our customer's efforts to plan and design their network infrastructure using Cisco Systems equipment. Ensured that hardware and/or software are designed and installed in a manner that meets the needs of the customer. Demonstrated expertise in a variety of the networking and data center concepts, practices, and procedures. Relied on extensive experience and judgment to plan and accomplish goals.