Tom Smith
About
Tom Smith is from Orefield, Pennsylvania, United States. Tom works in the following industries: "Hospital & Health Care". Tom is currently Director of IT Infrastructure and Technical Operations at MRO, located in Norristown, PA. In Tom's previous role as a Director of IT at Aviom, Inc., Tom worked in West Chester, PA until Aug 2015. Prior to joining Aviom, Inc., Tom was a Manager, Motorola Windows Systems at Computer Sciences Corporation and held the position of Manager, Motorola Windows Systems at Newark, DE. Prior to that, Tom was a Manager - Windows Infrastructure at Motorola, based in Horsham, PA from Jan 2000 to May 2003. Tom started working as Manager, Windows Systems at General Instrument Corp. in Horsham, PA in Nov 1994. From Nov 1993 to Oct 1994, Tom was End User Support Analyst at General Instrument Corp., based in Hatboro, PA. Prior to that, Tom was a PC Network Specialist II at BCM Engineers, Inc., based in Plymouth Meeting, PA from Nov 1992 to Oct 1993.
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Tom Smith's current jobs
Responsible for MRO’s IT and telecommunications infrastructure ensuring the highest levels of system performance and availability to our clients. Implemented Brocade 10 GbE managed switches, NetApp storage, and Nutanix hyper-converged systems as part of an ongoing infrastructure refresh effort. Revised IT metrics to provide more pertinent, accurate, and timely information to senior management.
Tom Smith's past jobs
Architected and was responsible for all aspects of Aviom's IT and telecommunications infrastructure. The company's computing environment was enterprise-class with redundancy and security designed into the systems from the ground up. Systems included Sage MAS 500 ERP, Sage Saleslogix, ZohoCRM, Enterasys network switches, EMC iSCSI SANs, AEP and Barracuda VPNs, Windows servers and desktops, MS Exchange and Office365, Active Directory and Group Policy, WSUS, cloud-based VoIP, Citrix XenServer, and RH Linux Workstations,
Brought 100+ Windows servers online at CSC’s Newark Data Center in support of a rapid infrastructure outsourcing effort. Ensured full compliance with stringent change management procedures across multiple CSC data centers, consistently meeting each project’s “go-live” goals. Developed new procedures to streamline systems deployment nationwide at CSC’s data centers. These procedures were utilized by all of the infrastructure teams.
Managed eight employees across two departments while providing technical assistance and Level 3 support as needed. Prepared annual departmental budgets with both short and long term project plans to meet corporate IT directives. Served as chairman of a five member review board assembled to integrate IT processes for G.I. and Motorola. Led departmental brainstorming sessions and determined final recommendations made to the Motorola CIO, Motorola senior management staff, and all sector IT staff (75+ personnel). Consolidated and migrated multiple sector Windows NT domains to Windows Active Directory as part of the acquisition by Motorola. Led disaster recovery preparedness for the sector ERP system at Sungard Availability Services in Philadelphia, PA. Reduced IT costs by an estimated $500k annually by implementing MS Systems Management Server to collect sector-wide Windows systems inventory and perform automated deployments of PC applications.
Managed a staff of Windows system administrators overseeing the design, implementation, and operation of a 100+ server/1,300 node Windows network. Worked closely with Unix, Network, Operations, Help Desk, and End User Support teams to meet shared departmental goals. Responsible for corporate Exchange messaging systems (1,300 + mailboxes) and oversaw upgrade from Exchange 5.0 to 5.5, and later to Exchange 2000. Achieved a 66% reduction in server maintenance costs by leveraging the vendor’s local parts pot service combined with in-house labor. Led a global team of fellow Managers/Windows administrators in ten locations worldwide to develop and maintain consistent systems standards. Unified the company’s engineering and business overhead functions (Legal, HR, Finance, IT, etc.) by planning and managing the migration from disparate Novell (500+ node) and DEC Pathworks (300+ node) networks to a single consolidated Windows network.
Provided PC support for 400+ employees running various network configurations. Supported expansion of employees to new local facility, assumed maintenance of both a Novell file server and a Unix print server. Reduced PC deployment costs by initiating use of standardized Windows OS images.
Provided PC support for 300+ employees across several regional offices. Reorganized, maintained, and audited company software license inventory. Oversaw software license compliance.