Tomoko Kitazawa
About
Tomoko works in the following industries: "Telecommunications", "Internet", and "Information Technology & Services". Tomoko is currently Sr Engineering TPM at Twitter. In Tomoko's previous role as a Global Technical Program Manager at Amazon Web Services (AWS), Tomoko worked in Herndon, Virginia, United States until Sep 2021. Prior to joining Amazon Web Services (AWS), Tomoko was a Technical Program Manager - Networking at Amazon Web Services and held the position of Technical Program Manager - Networking at Herndon, Virginia, United States. Prior to that, Tomoko was a Director, Change Management Office - Program Management at Time Warner Cable, based in Washington D.C. Metro Area from May 2013 to Nov 2016. Tomoko started working as Director, Network Operations and Planning Program Management Office at Time Warner Cable in Washington D.C. Metro Area in Apr 2011. From Mar 2010 to Apr 2011, Tomoko was Program Manager at Time Warner Cable, based in Washington D.C. Metro Area. Prior to that, Tomoko was a Sr. Project Manager, Operations Planning at Time Warner Cable from Sep 2008 to Mar 2010. Tomoko started working as Project Manager, VoIP Operations at Time Warner Cable in Aug 2006.
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Tomoko Kitazawa's current jobs
Tomoko Kitazawa's past jobs
• Ownership of a certain AWS metro region for strategic planning and growth • Responsible for prioritization, scheduling and execution of network deployments, changes and upgrades across AWS Data Centers. • Manage cross-functional projects and work with all levels and groups, including Operations, Networking Engineering, Finance and Business Development and run effective projects on compressed timelines. • Manage large Edge data center builds with Data Center Engineering, Data Center Operations, Physical Security and multiple vendor teams on time and in budget.
• Successfully managed a global encryption project for all Edge locations which included 80+ sites. • Managed Rack, Space, Power and Cooling allocations, forecasting and and procurement of hardware and delivery to sites. • Collaborate and drove Network Engineers and Technicians to standardize Bill of Materials, Design and tool development to support encryption. • Managed budget of over $20M including Capital Appropriation Requests and business justifications • Coordinated resources across multiple teams and vendors to support deployment of racks and cabling for all 80+ sites.
Lead a team of program managers to support various initiatives including High Speed Data, TWC HomePhone, Wi-Fi/Wireless and Intelligent Home products for the Technology and Network Operations organization. • Lead and program manage the technology organizations with one of the top company initiatives • Manage a team responsible for 20+ programs, aligning closely with Product Strategy team to deliver and deploy new features and enhancements for the TWC High Speed Data, Voice, Wi-Fi/Wireless and Intelligent Home (in-home security) • Creating executive status reports and responsible for reporting program status to C-level executives • Lead and escalation point for the #4 company initiative to upgrade TWC infrastructure and provide higher speed for High Speed Data customers in 14 TWC markets. Coordinate closely with Marketing, Business Intelligence, Product, Technology and Finance teams to plan, deploy, train and communicate to TWC customers
Led a team of managers, program managers, project managers and project coordinators to support the TWC network operations teams with various highly visible initiatives • Manage a team responsible for executing 50+ projects and programs per year, ranging for highly complex to simple initiatives. Projects and programs support Network, Voice, and Wi-Fi, Security, Tools replacements, acquisition integration, data center migrations and decommissioning. • Strategic planning to assure alignment of initiatives with corporate goals and business needs • Developing and maintaining Capital budget for 350 person organization • Measuring and monitoring project and program performance to ensure initiatives are delivered in accordance with strategic goals and priorities and met sponsor expectations
Managed and led a program to build-out TWC voice network • Created and managed program governance and structure to ensure alignment of all work streams with the program strategy and direction • Responsible for day to day program management and steering committee reports to executive management team • Oversaw all phases of the program; planning, engineering/design, QA, build, operational readiness testing, UAT, deployment and migration. • After migration of 1.5 million voice subscribers program resulted in $250M savings per year • Led cross-functional team and negotiation with multiple corporate business lines, engineering/operations senior management, regional senior management and vendors to manage risks/issues and prioritize deliverables