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Troy Ellsoos

Director Of Operations | Business Administration, Operations Management
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Email: ****s@tcfmidwest.com
LinkedIn: Troy Ellsoos
Location: Addison, Illinois, United States
Current employer:
The Countertop Factory Midwest
Current title:
Director Of Operations
Last updated: 19/05/2026 06:12 AM
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About

Troy Ellsoos is from Addison, Illinois, United States. Troy is currently Director Of Operations at The Countertop Factory Midwest, located in Addison, Il. In Troy's previous role as a Director Of Surfaces at Construction Resources, LLC., Troy worked in DeCatur, GA until Oct 2019. Prior to joining Construction Resources, LLC., Troy was a Operations Manager at Mainland Stoneworks and held the position of Operations Manager at Alvin, Texas. Prior to that, Troy was a General Manager at Seven Stone Surface Fabrication, LLC, based in Greater Atlanta Area from Nov 2015 to Dec 2016. Troy started working as Plant Manager at Midwest Manufacturing in Plano, IL in Jan 2013. From Jan 2011 to Jan 2013, Troy was Business Consultant at Custom Countertop Creations, based in Elgin, IL. Prior to that, Troy was a Chief Executive Officer at Surface Solutions Inc, based in St Charles, IL from Jan 2002 to Jan 2011.

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Troy Ellsoos's current jobs
Company: The Countertop Factory Midwest
Title: Director Of Operations
Period: Oct 2019 - Present (6 years, 7 months)
Location: Addison, Il

Primary responsibility is to oversee company’s $26M multiple divisions of manufacturing and operational activities and staff. Functions within operations include leading development, justification and implementation of technologies, devise policies and processes that drive continuous improvement in safety, product quality, customer delivery, productivity, and total cost.

Troy Ellsoos's past jobs
Title: Director Of Surfaces
Period: Sep 2018 - Oct 2019 (1 year, 1 month)
Location: DeCatur, GA

Co-ownership and responsible for $35M P&L from an operations perspective. Drove improvements and ensured budget and financial targets are achieved. Responsible for three plants including order entry, material planning, manufacturing, quality, safety, customer support and field installation. Implemented the Lean initiative in the manufacturing plants and field installation processes to accelerate continuous improvements of various programs. Responsible for the daily operations of manufacturing functions and maintenance of processing infrastructure. Developed and recommended tactical and strategic plans for manufacturing operations. Selected, trained, led an efficient Manufacturing Team. Identified and recommended costs savings and continuous improvement initiatives within the manufacturing area. Developed and executed project plans, budgets, and schedules by cost center for documentation of work and results. Developed and implemented team standards and procedures that support departmental standards. Key Achievements:  Developed flow strategies.  Relocated facilities to increase revenue capacity up to 50%.  Implemented new production lines in new fabrication shop.  Increased on time shipping from 67% to 95%.

Company: Mainland Stoneworks
Title: Operations Manager
Period: Apr 2017 - Sep 2018 (1 year, 5 months)
Location: Alvin, Texas

Accountable for ensuring organizational effectiveness by providing leadership for all business configurations. Developed and implemented company strategies, policies, and practices. Introduced new automation equipment to assist in production efficiencies while controlling labor cost. Directed all operational functions of production, installation, and sales support of supplied products. Project managed reconfiguration of the facility plant. Key Achievements:  Designed floorplan space for maximum efficiency.  Established automation to facility, increasing production and quality control of products.  Reduced labor cost of more than 20% before new equipment was introduced.  Captured production numbers to establish performance standards.

Company: Seven Stone Surface Fabrication, LLC
Title: General Manager
Period: Nov 2015 - Dec 2016 (1 year, 1 month)
Location: Greater Atlanta Area

Managed all facets of operations/sales/profitability of the facility, coordinated, and monitored the activities of the team, conducted corporate initiatives and goals, protected the integrity of the level of service customers receive. Applied and participated in the development of tactical business planning and monitoring decisions/activities designed to support underwriting decisions which are consistent with business retention goals. Key Achievements:  Reduced overhead cost up to 30% with implementing planned processes and procedures.  Developed account support activities to meet production goals.  Executed synchronous flow strategies.

Company: Midwest Manufacturing
Title: Plant Manager
Period: Jan 2013 - Jan 2015 (2 years)
Location: Plano, IL

Evaluated and improved manufacturing methods as it pertains to labor steps and cost, utilized knowledge of product design, materials, and production equipment. Oversaw plant manufacturing processes to include, but not limited to scheduling, production planning, production efficiency control, direct labor costs, on-time shipments, indirect labor costs, waste/scrap reporting and reduction, control, and monitoring, traffic/shipping/receiving, all indirect reports; training, promotions, reviews, disciplinary, bldg./grounds. Managed operational and capital expense budgets exceeding $26M across two locations. Ensured adherence to strict quality control procedures. Key Achievements:  Recaptured loss revenue which increased profits 27% per month.  Established key performance indicators to meet operation goals.  Improved/maintained space requirements and design layouts for maximum efficiency.

Company: Custom Countertop Creations
Title: Business Consultant
Period: Jan 2011 - Jan 2013 (2 years)
Location: Elgin, IL

Initially uncovered core deficiencies with the goal of increasing quality of business operations. Created sustainable production models to bring business strategies in line with improvement efforts. Continually worked on the processes as product costs reduced while expanding resources and increased customer satisfaction. Key Achievements:  Relocated facilities at a cost savings of 15% per month from previous location.  Created new production lines in new fabrication shop.  Opened new retail store front increasing customers by 33%.

Company: Surface Solutions Inc
Title: Chief Executive Officer
Period: Jan 2002 - Jan 2011 (9 years)
Location: St Charles, IL

Established my own company in 2002 vastly becoming one of Chicagoland’s premier countertop manufacturers. Revenues rapidly increased up to over $5M in five years. Directed operations and strategic direction with responsibility for overall profit factors, including long range planning, product management, analyzed organizational layouts, identified core deficiencies, pinpointed potential opportunities, and developed cost-effective solutions. Provided leadership to five department supervisors that oversaw 55 employees. Directed all operations for installation and service department on supplied products. Key Achievements:  Successfully grew the business more than $5M in sales, an increase of 30% annually.  Strengthened company's business by redefining organizational structure of production strategy per square ft per man hour.  Improved productivity while reducing operational cost by 15%.  Managed large projects over $500k, JFK Jet Blue Terminal and Robert Lurie Children Hospital.  Implemented OSHA compliance workplace and safety programs.

Troy Ellsoos's education
Phoenix College
Associate's degree
1986 - 1988
University of Arizona
Bachelor's degree
1988 - 1991
Troy Ellsoos's top skills
Safety Culture Plant Management Team Management Workplace Safety Manufacturing Operations Management Pallets Lean Manufacturing Capital Budgeting Performance Management Analytical Skills Automation Production Planning Manufacturing Processes Microsoft Office Manufacturing Operations Team Leadership Enterprise Resource Planning (ERP) General Management Financial Performance Quality Control
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