Uttam Lahiry

Taking responsibility for devising and implementing the IT strategy for this global business which has undergone very significant growth over the last two decades.  Supporting every aspect of the company’s IT operations and managing the global network  Managing and maintaining all critical business applications and infrastructure and achieving very high up time time. Involoved in busienss critical application.  Managing a multi-million-pound global IT budget and ensuring compliance.  Developing monitoring and improving IT Service Management and Business Operations to ensure the integrity, confidentiality and availability of information owned, controlled or processed by organization through multiple Global Data Centres.  Overseeing a variety of internal IT and Cyber Security Audits, Disaster Recovery and Business Continuity by internal and external teams.  Taking full responsibility for overall IT/IS and compliance management w.r.t international guidance (data protection laws) and standards, design process, policies and coordinate their implementation.  Playing an active role in the global tender processes for IT procurement and taking responsibility for vendor management and negotiations with suppliers to procure capital equipment and IT services.  Conceptualized and designed an end-to-end solution for processing visa and passport applications and seamlessly integrated the process into the core business of the company.  Designed and implemented innovative solutions to enhance the visa applicant experience by automating application and appointment booking systems, the collection of fees, biometric verification and status tracking.  Developed and provided a secure, flexible and resilient operational platform to deploy biometric solutions which provide security to client governments through improved identity management processes.  Managing and maintaining all critical business applications and infrastructure and achieving 99.95%