Victoria Calcutt
About
Victoria Calcutt is from United Kingdom. Victoria works in the following industries: "Hospitality". Victoria is currently Director VCA Consulting at VCA Consulting, located in Oxfordshire and Southern England. In Victoria's previous role as a Director of Sales England & Wales at Sodexo Prestige, Victoria worked in until Jul 2013. Prior to joining Sodexo Prestige, Victoria was a Corporate Account Manager at Sodexo Prestige and held the position of Corporate Account Manager at London, United Kingdom. Prior to that, Victoria was a Corporate Account Manager at Sodexo Prestige from Dec 2002 to Feb 2005. Victoria started working as Regional Sales Manager at South - Sodexo Prestige in Dec 2000. From Mar 1999 to Dec 2000, Victoria was Sales Manager at Lord's Conference and Banqueting Centre. Prior to that, Victoria was a Conference & Banqueting Sales Manager at London Kensington Hilton from Sep 1997 to Mar 1999. Victoria started working as Sales Co-ordinator at London Kensington Hilton in Mar 1997.
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Victoria Calcutt's current jobs
Effective Sales and marketing solutions to assist in conference and events business growth or to set up new venues. Effective solutions: - strategic consulting including business plan with clear sales and marketing strategy with strong understanding of current and potential markets - setting sales and marketing strategies which are realistic and targeting the right markets - setting and implementing sales skills for local teams - mystery shopping to gain clear understanding of customer's experience and sales teams skills - recruitment and training with follow up to ensure standards are met
Victoria Calcutt's past jobs
Central support role for the Sales teams assisting in the delivery of £ 11.6 million by: Recruitment and training Assessing sales standards against the company mystery shopper programme Bi-annual office sales audits Key Account Management for large agency business (driving preferred partnership agreements) Regular monitoring of sales & marketing plans and adapting strategy Regular communication/sales & marketing meetings sharing of best practice and building team motivation Assistance with the business development team for the win of new contracts.To be part of the mobilisation team with the gain of new contracts ensuring smooth transition for on-site sales teams and new venue client February 2005 until May 2010 (May 2010 to March 2011, maternity leave) Sales Director UK - Sodexo Prestige A supportive role to assist the UK Sales team within Venues to deliver target of £ 19 million The role covered Scotland and England for the venue sales teams as well as the Hospitality department with a budget of £ 6 million
Responsible for 30 Key Accounts within the UK comprising of 75% which were Conference Agencies and remaining 25% which were direct Corporate. These were driven personally from £ 0 to £ 1.5 million
Sodexo Prestige December 2002 until February 2005 Responsible for 30 Key Accounts within the UK comprising of 75% which were Conference Agencies and remaining 25% which were direct Corporate. These were driven personally from £ 0 to £ 1.5 million via a comprehensive sales and marketing strategy. Sodexo Prestige venues were taken seriously as a Sales and Marketing specialist and given preferred partnership status for Venues Event Management (formally Venues Unlimited), Zibrant (formally IBR), CIM International and Book O Tel Agencies.
Responsible for 12 units with a total of £ 7 million top line sales. This role was to train and recruit my team by realising each member's ambitions and aspirations, 50% were successfully developed and promoted within. The team were regularly reviewed to ensure that targets and objectives were met.
Responsible for conference and banqueting sales for 5 facilities based at Lord's.This was a Pro-active role taking the business from £ 750K to £ 2 million sales by maximising all facilities with an awareness campaign to local Corporates and Agents.
Responsible for 11 Conference rooms and selling 24 hour packages which included Accommodation. This was a challenging role dealing with International and National Corporate business ensuring that Hilton's high brand standards were always delivered. Responsible for 2 Sale's Co-ordinators, a Business Centre and the Conference and Banqueting Operation.
Restaurants and Bar Manager. Responsible for two Restaurants, Room Service and a Bar. Duties involved were: recruitment, rotas and the efficient use of staffing, identifying training needs and implementing same, labour cost control, Food and Beverage budget. Also acted as a Duty Manager for a 300 bedroom Hotel.
Solely responsible for the centralised patisserie based in Hotel kitchens; ensuring successful marketing and delivery of products to both Hilton and non Hilton hotels and restaurants based within London and M25 area. The key achievement was a successful growth and expansion of business within a new division; increase in turnover from minimal to an excess of £300,000 per annum.