Vivek Dubey
About
Vivek Dubey is from Gurgaon, Haryana, India. Vivek works in the following industries: "Business Supplies & Equipment", "Information Technology & Services", "Financial Services", "Banking", and "Automotive". In Vivek's previous role as a Head of IT for BMW India at BMW India, Vivek worked in Gurugram, Haryana, India until Oct 2025. Prior to joining BMW India, Vivek was a IT Manager at BMW Financial Services and held the position of IT Manager at Gurugram, Haryana, India. Prior to that, Vivek was a Software Delivery Manager at HP Enterprise Services, based in Dublin, Ohio, United States from Feb 2009 to Nov 2011. Vivek started working as Project Manager at Infosys in Bengaluru, Karnataka, India in Jun 2000.
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Vivek Dubey's past jobs
• Head IT function for National Sales Operations; lead a 30-member team to build, secure, and transform enterprise technology. • Enabled digital transformation at BMW India, through Robotic Process Automations, BPM tools, AI/ML Technologies and Process Improvements to affect a cost reduction of up to EURO 5 M annually from the Backoffice TCO budget. • Implemented Enterprise solutions including SAP HANA, MS Dynamics and Oracle Net Suite for more than 1500 users, ensuring reliability, scalability and business continuity. • Brought Agile transformation at BMW India, reducing go to market time for new features by up to 50%. • Spearheaded data driven business decisioning using data science through AI/ML and Integrated BI solutions covering more than 20 core business processes. • Implemented IT security guidelines, overseeing evaluation, documentation, testing, and risk mitigation for critical IT artifacts. • Responsible for all IT infrastructure, IT Operations, applications, and security, enabling reliability, scalability, and business continuity. Ensured Conformity to agreed KPI’s and SLAs. • Managed all IT vendor relationships, CAPEX / OPEX planning and IT audits. • Mentored and developed future technologists and business leaders, fostering a culture of innovation and excellence
• Led a distributed IT team across core applications and infrastructure, ensuring alignment with strategic and business goals. • Spearheaded end-to-end IT operations, including Product delivery, Program Management and IT infrastructure management (SAP, web-based, Windows-based, and telephony systems) • Championed automation and digitalization initiatives in underwriting and Customer contract Management processes leading to savings of upto 30% time in decisioning processes. • Focused on KPIs, resource optimization, risk management, and vendor engagement for cost-effective execution. • Provided strategic vision to align IT initiatives with long-term organizational goals. • Led and collaborated with key business stakeholders, IT vendor partners and various IT teams.
• Functioned as a Software Development Manager for the customization of COMET (Comprehensive Motor Vehicles Enabling Technology) solution for Michigan DMV. • Managed application development, large system transitions, and cost-optimization initiatives. • Ensured high reliability, stakeholder satisfaction, and consistent service delivery. • Took up additional accountabilities including Pre Sales activities for various sales opportunities along with performing technical reviews of the responses while collaborating with other stakeholders across diverse locations
• Managed Multiple IT delivery projects for various clients including Bank of America, New York Life Insurance and IKON office solutions. • Responsible for technical deliverables as per defined timelines and quality goals. Instrumental in automating code reviews and other implementing other quality standards across various projects. • Managed projects under the BFSI and ECommerce domains. Closely collaborated across business stakeholders across diverse geographies and time zones.