Wael Agban

• Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. • Assist in the development and implementation of marketing plans as needed. • Responsible for the performance and development of the Account Managers. • Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. • Manages all aspects of running an efficient sales team,including hiring, supervising, coaching, disciplining, and motivating direct-report sales associates. • Coordinate with different departments and the factory for pricing and manufacture of products. • Handle Customer Issues follow up on the delivery of products and ensure client satisfaction. • Conduct Sales Meetings • Monitor market conditions, product innovations and competitors’ products, prices and sales.

Exceeding monthly quota objectives through outbound sales activities- Prospecting for new clients. • Managing the sales process for new prospects, from initial contact through to closure • Dealing with customer inquiries face to face, over the phone or via email. • Accurately forecasting opportunities based on realistic assessments. • Estimate sales prices according to market and competitors study. • Performs sales activities on major accounts and negotiates sales price and discounts. • Prepare quotation according to the Quotation Request and client needs. • Negotiates suppliers concerning prices, product materials and technical solutions. • Effectively manage all material procurement for projects • Ensure that projects are delivered on time and to Estimate budget • Achieve all profit, time, quality and customer satisfaction objectives on assigned projects • Assist in the development of the annual marketing plan. • Reporting furniture manager

• Prospecting for new clients and developing new business opportunities in overseas market. • Negotiating with distributors in overseas market to establish outlets (product identity, marketing tools, price list, ordering method, payment policy, and terms of contract). • Managing client's correspondence and inquires (Emails-faxes Telephones). • Providing the client's request and offers (pre-sales activities). • Manage the export process and follows up all export sales orders starting from receiving the customer order, through manufacture to delivery confirmation by customer. • Measure and analyze major problems faced by various customers, and propose corrective actions for these problems to increase our customers’ satisfaction. • Coordinate with freight forwarder for all export shipments and preparing all relevant documentation required for the customs • Preparing the export documents. • Arranging orders priorities and coordinating with the factory to setup the relative production plan. • Maintain and well organized filing system for all Export sales and projects. • Participation and representation of the company in exhibitions. • Achieve the defined sales target and Key Performance Indicators (KPIs). • Export markets: Qatar - Australia – Cyprus – Germany.

• Opening the overseas market through (internet marketing). • Prospecting for new clients. • Preparing and following up the import buying process. • Negotiation with supplier. • Managing client's correspondence and inquires (Emails-faxes Telephones). • Execute letter of credit (L/C) • Preparing the export documents such as Commercial invoice -packing list - Bill of lading –certificate of origin- certificate of fumigation. • Coordinate with freight forwarder for all export and import shipments (shipping details- Customs clearance).

• Preparing the export documents Commercial invoice - packing list - shipment declaration-Bill of lading - insurance certificate - certificate of origin. • Coordinate with freight forwarder for all export shipments (shipping details- Customs clearance) • Evaluate the performance of the logistics for freight forwarder. • Manage the export process and follows up all export sales orders. • Export market: Saudi Arabia.