William Shelton

Manage retail floor as far as pricing incomming used furniture, arranging showroom floor and choosing which new furniture mock ups to display. Service all incomming traffic to help them find the office furniture that fits their needs. Sometimes act as an interior designer to help customers design offices and homes.

Put together a sales plan which included prospective client meetings, cold calls and follow-up calls to exceed individual corporate sales goal by 7% Managed Food and Beverage budget by ordering, rotating stock, inventory reporting, minimizing waste to exceed profit margin targets Responsible for scheduling game day staff for the baseball season that included 20 part-time employees and 150 volunteers Wrote and procured 33 corporate sponsorship contracts as well as secured payments, approved sponsorship artwork and followed-up with clients Offered exceptional customer service for special events held at Pohlman Field including private parties, group outings and VIP guests as well as building and maintaining relationships with season ticket holders, corporate clients and vendor partners Certified and licensed as a Food Safety Manager by the National Registry of Food Safety Professionals and Alcohol Serving License by the State of Wisconsin

Using time management to coordinate educational training sessions (1-2 events with 40-60 participants at a given time) per month and ensuring all events are successful by planning properly, preparing accordingly and executing efficiently Administrative based work including: Preparing power point presentations, filing incoming checks, using Quickbooks to invoice clients, writing proposals for speaking and training events, traveling with speakers and trainers to assist in presentations, handling all of the inventory in the office, ordering supplies and answering all incoming calls Build and maintain outstanding relationships with prospective and current clients by using my communication and people skills Within the past year have written and procured more than 25 contacts and personally responsible for bringing in over $125,000 in revenue Kept track of all contracts, invoices, potential revenue, current and future sales to project monthly and annual profit charts for budgeting purposes Cold calls for all possible training seminars, speaking events, file preapprovals and file audits with property management companies and State Agencies Successfully completed training and passed a National Designation Exam, The HCCP (Housing Credit Certified Professionals) Currently 1272 active members nationwide

Managed day-to-day operations of a retail environment, including excellent customer service Regional leading sales, superb store cleanliness/organization Responsible for payroll, P&Ls, scheduling, shift coordination, facilitated all store meetings and a number of district and regional meetings Managed a store for two years with an average staff of 11 employees and an annual revenue of over $700,000 Developed a sales plan which included recruiting a new staff, and developing a new outlook and new energy that increased overall store revenue 18% from the previous year and an additional 9% the following year Successfully reduced payroll that was measured as a percentage of revenue from 22% down to 18% in 6 months, and an additional 15% after another 6 months Re-located to Oklahoma and was an operations leader for new store openings which entailed careful planning, hard work and dedication for successful store openings on tight deadlines Interviewed, hired, trained and conducted performance appraisals for all store employees Followed, implemented and improved inventory techniques to control loss, waste and theft of merchandise