Yanni Ortiz
About
Yanni Ortiz is from 美国 新泽西州 Passaic. Yanni works in the following industries: "奢侈品和珠宝", "行政机关", and "金融服务". Yanni is currently E-commerce Planner/ Buyer at Bling Jewelry, located in United States. Yanni also works as Project Manager at Cooperativa Comunidad Cristiana (COOPCRIST), a job Yanni has held since Sep 2016. In Yanni's previous role as a Purchasing Coordinator (Phamaceutical products) at Leterago (Pharmaceutical Distribution), Yanni worked in until Jul 2021. Prior to joining Leterago (Pharmaceutical Distribution), Yanni was a Logistics Specialist for software implementation project at Leterago (Pharmaceutical Distribution) and held the position of Logistics Specialist for software implementation project at Dominican Republic. Prior to that, Yanni was a Inventory Control Coordinator at Leterago (Pharmaceutical Distribution), based in Santo Domingo from Mar 2015 to Mar 2018. Yanni started working as Process and Services Analyst at Tesoreria de la Seguridad Social in Santo Domingo in Nov 2014. From Nov 2008 to Oct 2012, Yanni was Line Responsible at Metro de Santo Domingo, based in Dominican Republic.
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Yanni Ortiz's current jobs
Yanni Ortiz's past jobs
- Increased customer satisfaction by 10% by designing the protocols of service and changing the interaction with the clients. - Maintained 0% of out-of-stock products by using mixed forecasting methods, while ensuring the continuation and enhancements of services. - Created a great work environment by developing and coaching my team.
- Served as a Key user of the Department of Logistics and Implemented the modules of Procurement, Articles, Importation, and Warehousing. -Managed and prevented Gaps in the software implementation of Microsoft Dynamics 365 by analyzing the processes and services provided by the Department of Logistics.
• Regulation of stocks. • Perform cyclic analysis of physical inventories. • Perform management indicators. • Analysis / Justification of Inventory Differences. • Control and Conciliation of Products in Transits. • Monitoring of Product Supply Alerts • Purchase order planning. • Monitoring and Control of products with short expiration. • Design and modify procedures and instructives • Support for the area manager in development projects
-Responsible for measuring customer satisfaction -Development of statistics -KPI's Management -Monitor of processes -Internal quality audits
Leading a team of 90 wich included: Custumer sales representative, station managers and train drivers. Schedule, organize and control the activity of assigned human and material resources (station and train staff) Respond to the suggestions and complaints of the personnel under charge. Control the circulation, departure and closure of trains, follow the delivery and receipt of Rolling Stock, adopting corrective measures on the parameters of the operation. Inspect, control and monitor the state, actions and reforms of rolling stock and fixed installations, in order to guarantee the quality of service provision. Guarantee the safety of people and facilities, verifying compliance with regulations, for the prevention of incidents on people and facilities Controlling that the information to the user, provided by the Line staff, is adequate, in order to meet the objectives of Metro de Santo Domingo in terms of customer service and information. Evaluate the requests and information received from agents and users, proposing the necessary actions to improve both working conditions and the quality of the service offered. Schedule, organize and control the activity of assigned human and material resources.