Yerlan Sagymbay

CEO and Owner of Silkway Express LLC. Last mile delivery company operating out of Sterling, VA. Silkway Express is a Delivery Service Partner for Amazon. We safely deliver every package with care and customer obsession in mind Lead and develop the team of 60 high performing employees, mangers and supervisors. Maintain inventory of job supplies and supervise day to day operations Hire and and screen job applicants and extend job offers to qualified applicants Meet and exceed company safety standards and promote safe work environment Foster positive workplace environment and supportive company culture Establish company standard operating policies and procedures and maintain compliance Oversee biweekly payroll entries to ensure acurate and timely payroll submission Create and establish programs that meet or exceeds operational demand. Budget planning and P&L management

System’s Engineer supporting Leidos Partnership for Defense Health (LPDH) and the Defense Healthcare Management System Modernization (DHMSM) Program.

Microsoft Software and Systems Academy (MSSA) is an intensive, full-time, program that includes academic and technical training, certification testing and practical exercises aligned to meet urgent industry needs for Information Technology professionals. The program combines college accredited academics and hands-on training, with the goal of preparing transitioning service members (Veterans) for technical opportunities at Microsoft and their partners. • Certified in CompTIA Network Plus/Security Plus • Obtained the Microsoft Technology Associate (MTA 98-367) • Installed and Configured Windows Server 2016 • Deployed NGFW, Installed IDS, and IPS • Troubleshoot Network issues based on OSI Model • Operated Azure and AWS EC2 • Knowledge of IaaS, PaaS, and SaaS • Utilized Nmap, Wireshark, and Nessus to perform network analysis • Installed and Deployed Apache Web Server • Strong familiarity of networking protocols and DNS • Completed Splunk Fundamentals • Knowledge of Python and Power Shell • Installed IDS and IPS • Operated in Active Directory and generated group policies

• Served as a Lead Supervisor at Walter Reed National Military Medical Center overseeing 75 employees and managing daily operations • Managed inventory of $600,000 worth of medical and IT equipment and maintained functionality • Tracked employee work performance and completed quarterly and yearly work performance evaluations Developed and promoted employees to next higher pay grade with increased responsibility • Maintained payroll records and timely submission over 10,000 payroll entries • Administered employee scheduling • Collaborated with multiple agencies such as NIH, Department of Navy and DOD civilian agency to accomplish shared mission and goals • Advised and assisted Senior and Executive Management with complex personnel matters, daily operation, and acquisition process. Increased work productivity and customer satisfaction by implementing effective standard operation procedures

• Provided over 500 hours of one to one counseling, group education and crisis intervention to patients • Awarded Army Accommodation Medal for superior exemplary service • Implemented business process improvement and improved patient access to Psychiatric Doctors or Nurses through the use of video-tele conferencing • Maintained daily patient medical records in accordance with HIPAA and DOD regulatory requirements • Developed cohesive team and communicated effectively to accomplish operational administrative task with minimal oversight Supervised team of 5 employee and administered work performance evaluation • Interacted with senior management and military forces of the host country to review and develop strategic program goals • Maintained American Corrections Association Accreditation by adhering to its standards and framework resulting 100% Audit passing