Colin Brownell

• Identifying and solving pipeline inefficiencies. • Improving ETA integrity for Tesla's finished goods. • Increasing visibility on upstream issues to stakeholders for quick resolutions.

• Optimizing internal fleet moves for stakeholders. • Creating and maintaining relationships with third-party carriers. • Developing processes that reduce overall time it takes to get finished products to end-users.

• Acted as a liaison between internal stakeholders and third-party carriers.

• Manage a defined pipeline of new customers. • Prepare vehicles and host delivery appointments. • Update CRM system to ensure accurate and timely delivery information. • Educate customers on their vehicle and the incentives/systems available to them. • Interface with various departments within Tesla throughout development/delivery process.

• Handling email and phone correspondence. • Maintaining an organized office environment. • Supporting the Tesla Motors Service Center team. • Assisting with ranger visits and valet appointments. • Helping address any concerns and questions customers may have.

• Established rapport with homeowners, identified energy inefficient areas in their home, and closed them on our solutions in one visit. • Helped train incoming sales staff on proper business development techniques in order to maximize close rate efficiencies. • Consulted homeowners on increasing their energy efficiency by retrofitting their homes with sustainable window, door, attic, and roof systems.

• Helped review, maintain, and distribute new marketing information pertaining to green energy. • Created materials and processes to improve collaboration, sales practices, and new staff training. • Explored possible outreach incentive programs with multiple college campus organizations. • Developed and applied analytical prospecting metrics to identify sales event opportunities. • Promoted Community Energy’s green energy package at sales events; reassessed and improved messaging after each event.

Supporting the development and implementation of environmental and energy related initiatives that Evanston is pursuing. Notable projects I have been involved with: • Developed new graphics and information for the Office of Sustainability's website. • Researching options for single-use shopping bag reduction. • Promotion and support of a citywide energy saving contest. • Develop a municipal and community-wide GHG inventory. • Apply for a DOE grant pertaining to electric vehicle (EV) charging infrastructure research. • Liaise between NU research students and Chicago-based EV charging station distributors to further understand the issues infront of the City's potential adoption of a charging infrastructure.

• Managing online advertising campaigns. • Completely redesigned the companies main webpage. • Responsible for locating emerging alternative energy companies and highlighting entry-level opportunities for recently graduated job seekers; ultimately automated the process. • Consulted on the restructuring and design of multiple pages on Dayaway’s website to make them more appealing to young professionals. • Designed graphics for the Dayaway Careers website. • Set up social networking pages (Facebook, Twitter) for Dayaway Careers.