Darryl Gardner II
About
Darryl Gardner II is from Greater Philadelphia. Darryl works in the following industries: "Internet", and "Airlines/Aviation". Darryl is currently Operations Manager at Amazon, located in Greater Philadelphia. In Darryl's previous role as a Regional Manager: PHL / TTN / ILG at Worldwide Flight Services (WFS), Darryl worked in Philadelphia, Pennsylvania, United States until Sep 2021. Prior to joining Worldwide Flight Services (WFS), Darryl was a General Manager-PHL at Worldwide Flight Services (WFS) and held the position of General Manager-PHL at Philadelphia, Pennsylvania. Prior to that, Darryl was a Stations Regional Manager - Southeast at Frontier Airlines, based in Atlanta, Georgia from Jun 2017 to Jan 2020. Darryl started working as Manager of Customer Service at Worldwide Flight Services (WFS) in Philadelphia, Pennsylvania in Nov 2016. From Oct 2014 to Jun 2017, Darryl was Flight Attendant at Republic Airline, based in Newark, New Jersey. Prior to that, Darryl was a Performance Leader at Delta Air Lines, based in New York, New York from Aug 2011 to Oct 2014. Darryl started working as Customer Service Representative at Delta Air Lines in New York, New York in Oct 2009.
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Darryl Gardner II's current jobs
Darryl Gardner II's past jobs
*Lead and support the Customer Service , Ramp Operations , Aircraft Cabin Cleaning , and Ground Handling team that services Frontier Airlines at the Philadelphia International Airport. *Responsible for a team of front-line employees, supervisors, and direct report managers. *Daily communication with Director and Executive level leadership regarding the station's performance. *Foster an environment where company safety culture, KPI's, performance metrics, and station goals are apart of every employee's daily routine. *Develop strategies for obtaining new business and boosting sales output for the region. *Responsible for station’s P&L Performance.
*Senior Frontier Airlines leader in the southeast region. *Responsible for leading and supporting the Frontier Airlines operation in Atlanta, Savannah, Knoxville, Birmingham, Jacksonville FL ,Huntsville and Mobile. * Responsible for ensuring safety, customer service, and operational goals are achieved by airport business partners. * Daily communication with various airport entities and Frontier executive / director leaders. *Responsible for developing pathways to success for achieving or exceeding organizational expectations for the region. *Balancing budgets and leveraging resources to remain cost effective without harming performance. * Engaged in leadership development for each individual station's management team, to ensure Frontier values are being enforced in the operation and ensuring brand integrity. *Responsible for region’s P&L Performance.
*Responsible for leading the Customer Service department for the Frontier Airlines contract at Philadelphia International Airport. *Conducted team briefings to ensure compliance with policies and procedures. *Acted as a Liaison between the company and the airline to complete station goals / audits. *Formulated bids for staff planning / responsible for operating a payroll budget to meet company requirements.
* Team building and project management responsibilities. * Tactical problem solving and policy building. * Hosted team briefings for direct reports and conducted quarterly meetings to discuss performance. * Conducted conference calls with international peers to discuss operational standards and compare metric goals. * Held meetings with frontline vendors to ensure quality assurance standards. * Compiled reports for budgetary statistics, staff planning and payroll reports.