User Experience Designer at United Airlines
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Email: ****@****.***
LinkedIn:
Location: Greater Houston
Current employer: United Airlines
Current title:
User Experience Designer
Last updated: 21/05/2023 23:57 PM
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About

undefined is from Greater Houston. undefined works in the following industries: "Software Development". undefined is currently User Experience Designer at United Airlines, located in Houston, Texas, United States. In undefined's previous role as a User Experience Designer at Insight Global, undefined worked in Houston, Texas until Apr 2022. Prior to joining Insight Global, undefined was a Freelance Designer at Self Employed and held the position of Freelance Designer at Houston, Texas Areas. Prior to that, undefined was a UX/UI Designer, Front End Developer at cPanel, based in Houston, Texas from Jun 2019 to Aug 2019. undefined started working as UX Research Capstone at Nurtured by Design, Inc. in Austin, Texas Area in Jun 2018. From Oct 2015 to Sep 2016, undefined was Graphic Designer at LGI Homes, based in The Woodlands. Prior to that, undefined was a Graphic Design Intern at LGI Homes, based in The Woodlands, TX from Jul 2015 to Oct 2015. undefined started working as Graphic Design Intern at PR Marketing & Publishing LLC in Houston, Texas Area in Sep 2014.

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's current jobs
Company: United Airlines
Title: User Experience Designer
Period: Apr 2022 - Present (2 years, 7 months)
Location: Houston, Texas, United States

TechOps team. Focus on design for employee-facing applications.

's past jobs
Company: Insight Global
Title: User Experience Designer
Period: Jan 2020 - Apr 2022 (2 years, 3 months)
Location: Houston, Texas

Contractor UX designer for United Airlines

Company: Self Employed
Title: Freelance Designer
Period: Nov 2016 - Jan 2020 (3 years, 2 months)
Location: Houston, Texas Areas

Provide design services and consulting on a freelance basis Create logos, email layouts, wireframes and prototypes. Provide photo editing and retouching services.

Company: cPanel
Title: UX/UI Designer, Front End Developer
Period: Jun 2019 - Aug 2019 (2 months)
Location: Houston, Texas

Designed new landing pages for the cPanel website as part of an evergreen marketing campaign. Targeted these pages to the persona of new partners who were trying to set up their own hosting businesses with cPanel as a partner. - Developed multiple pages for A/B testing Designed a new cPanel customer support landing pages as part of an integration with Zendesk. - Collaborated with UI developers to design and implement the new pages. Tracked projects and collaborated with an agile team on Jira using the Kanban method. Advised UI developers on best practices to conduct usability testing for cPanel’s products. Created social media collateral for marketing campaigns.

Company: Nurtured by Design, Inc.
Title: UX Research Capstone
Period: Jun 2018 - Aug 2018 (2 months)
Location: Austin, Texas Area

Conducted UX research as part of the development of a mobile app aimed at helping new parents track the development of their baby. Conducted interviews and usability evaluations remotely with medical professionals and parents of young children. Worked with a UX designer to refine the app prototype based on research findings. Ran updated prototype versions through further user evaluations as part of the RITE design method.

Company: LGI Homes
Title: Graphic Designer
Period: Oct 2015 - Sep 2016 (11 months)
Location: The Woodlands

Led the transition from plain-text email campaigns to visually appealing HTML email campaigns. Created and managed HTML email campaigns. Increased click-through rates and call-ins from customers through iterative design changes from A/B testing. Analyzed results using Mailchimp metrics. Redesigned print sales materials for over 50 LGI communities across the United States. Made sales materials visually appealing and engaging for customers. Created new compositions for social media ad campaigns. Ran A/B testing on ads to determine ideal designs that increased click-through rates and sales leads. Organized digital asset library for efficient use and retrieval. Wrote new digital asset guidelines for the marketing department and sales representatives.

Company: LGI Homes
Title: Graphic Design Intern
Period: Jul 2015 - Oct 2015 (3 months)
Location: The Woodlands, TX

Assisted Art Director with the creation of logos and banners Organized photo media library for efficient use and retrieval. Provided creative input and supported best practices for deployment of photography in advertisements.

Company: PR Marketing & Publishing LLC
Title: Graphic Design Intern
Period: Sep 2014 - Feb 2015 (5 months)
Location: Houston, Texas Area

Worked as a graphic design intern for PR Marketing and Publishing LLC. Assisted head designer with the company’s main publications, ReviewIt, Vida Social, and Flair. Developed layouts, managed images, and assisted in development of advertisements and editorial features. Wrote editorial pieces and assisted in translating editorial for Vida Social, a magazine geared towards the local Hispanic market.

's education
The University of Texas at Austin
MSIS, UX Design
2017 - 2018
The University of Texas at Austin
Bachelor of Fine Arts (B.F.A.)
2010 - 2014
's Colleagues
VR
Vishwa Ram
IT Project Manager
Chicago, Illinois, United States
NR
Nick Rumoro
Senior Support Engineer
Chicago, Illinois, United States
LB
Luc Bondar
President - MileagePlus, Vice President - Marketing & Loyalty
Chicago, Illinois, United States
LJ
Linda Jojo
Executive Vice President, Chief Customer Officer
Chicago, Illinois, United States
IB
Imran Bashir
Principal MLOps Platform Architect
Chicago, Illinois, United States
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