Gloria Larocca

- Covering Enterprise and Select accounts in Italy - Focusing on Manufacturing, Finance, Energy and Retail verticals

Maintaining my main dutes as an LDR and: • Supporting Sales Managers in the day-to-day running of the team • Coaching team members • Running team huddles and reporting back to Sales Managers • Assisting with hiring, including identifying candidates, verbal/written language testing and interviewing with Sales Managers​

Member of the Team Leader Program (3+ months) to improve management skills Member of the Social Committee to improve the social environment of the workplace. • Presenting, promoting and selling products/services using solid arguments to existing and prospective customers. • Identifying and generating MQLs through inbound/outbound calls and chats. • Demand Response Team (DRR): Managing client-partner relationship through the wholesales process. • Performing cost-benefit and needs analysis of existing/potential customers to meet their needs and maximize their satisfaction. • Inputting data and working with Salesforce CRM. • Establishing, developing and maintaining positive business and customer relationships through communication and negotiation skills. • Achieving agreed upon sales targets and outcomes within schedule. • Coordinating sales effort with team members of marketing departments. • Analyzing my territory/market’s potential, tracking sales and status reports. • Covering Italian market and supporting Spain and Portugal when necessary

- Identifying and generating MQLs through inbound and outbound calls and chat - Building and maintaining customer relationships through the whole sales cycle - Working with partners, distributors and specialists to ensure customer satisfaction - Effectively inputting data into CRM tools (Salesforce)