Hilary Hayes

Leading an incredibly talented group of product managers that are innovating, expanding and owning the global features and framework of Tesla's digital vehicle fulfillment experience. We work with UI/UX Design, business analysts, a global Product Management team and multiple Engineering disciplines to deliver highly scalable experiences to enable future product growth, ludicrously fast market expansion and a localized customer experience. Hiring at all levels & roles - come accelerate the world's transition to sustainable energy with us!

Responsible to innovate, expand and own global features and framework within Tesla's digital vehicle fulfillment experience. Worked with UI/UX Design, business analysts, a global Product Management team and multiple Engineering disciplines to deliver highly scalable experiences to enable future product growth, ludicrously fast market expansion and a localized experience focused on our global customers wants and needs.

Responsible for all customer facing experiences for Tesla vehicle sales and delivery in APAC region – localization of homepage, features pages, Design Studio and customer fulfillment experience. Led 20+ person team to design and implement China specific infrastructure and architecture strategy to enable the future globalization of product. Developing internal system capabilities to optimize operational efficiency of order management and delivery utilizing SDLC and agile methodologies.

Built a high-performance multi-national team to create and deploy short-term and long-term product strategy across ten global product lines. Team exceeded internal cost reduction targets through negotiation, quality improvements, risk mitigation, dual sources, make vs buy transitions, and next gen design enhancements. Responsible for incorporating operational gains into technical & product lifecycle roadmaps and P&L – margin, on-time delivery, working capital, quality. Led cross functional global crisis management responses for internal delivery performance turn-around and multiple supplier disaster recovery initiatives. Internal promotion to Director level.

Responsible for product strategy and product manager team for the NA pressure sensor portfolio and NA product line P&L results (revenue, CAGR, margin, on-time delivery, quality). Created and deployed product strategy and product life-cycle roadmaps for 20+ sensors in NA portfolio. People management responsibility for 15 employees in the US and Mexico, built up from 7 at hire date. Successful product launch of five new sensors with key customers on time, on budget and met performance specifications.

Set and executed the new business proposal "win" strategy for the exhaust pressure product portfolio. Executed market analysis, built business cases with NPV/ROI targets, performed competitive analysis and conducted win/loss scenario analysis with sales, engineering and operations to determine internal R&D investment. Evaluated technology diversification opportunities with customers and spearheaded validation of growth and value hypotheses for market space expansion. Built 5 and 10 year global product market maps tied to legislative, regional and customer drivers and trained sales team to procure new business opportunities in market expansion effort.

Deployed supply chain strategy to mitigate cost increases due to a geo-socio-political crisis in the rare earth metal market and to ensure supply continuity. Negotiated purchase orders with strategic suppliers. Integrated global supply chain teams in Asia, Europe and the US to company systems and processes for 100% compliance automotive industry standards. Presented monthly progress reports on acquisition business case synergy targets to executive management.

Built a high-performance team in multiple locations on the East coast to achieve 2% of sales in cost reduction through in-house six sigma projects focused on yield improvement, process and equipment efficiencies, and operator controls. Deployed a direct external supplier feedback exchange to improve communication efficiency. Expedited product development and reduced back-end project lifetime costs by launching at initial yields +10% than average through design for manufacturing strategies.

Designed cutting edge prototypes, performing software modeling and simulation to drive tradeoff decisions. System & Method for Situational Awareness and Target Cueing. US Patent 9,311,551. Granted April 12, 2016.

Led cross functional teams across four product lines to meet critical objectives: manufacturing build and ship plans, schedule, and cost. Increased manufacturing output ahead of schedule to meet critical customer need. Drove systems implementation to meet ISO standards. Deployed analytical methods for characterizing main flex yield fallout at supplier and within the system. Executed dual source strategy to alleviate material constraints, increase quality and reduce cost. Transformed overseas manufacturing facility of a key supplier to return to >95% on-time delivery and zero defects.

Responsible for 10 employees on first shift and rotating coverage of 15 employees on fourth shift. Transformed the factory with Design-Flow-Technology and LEAN manufacturing principles to grow a 50 pc/mo Engineering build lab with 25% yield into a 5Ku/mo state of the art Production facility with >95% yield. One of three roles held in-house leadership development program: Manufacturing Engineer, Material Planner, and Manufacturing Floor Supervisor.