Kevin Mitchell D Cruz
About
Kevin Mitchell D Cruz is from Federal Territory of Kuala Lumpur, Malaysia. Kevin Mitchell is currently Head of IT Service Operations at AirAsia, located in Sepang, Selangor, Malaysia.
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Kevin Mitchell D Cruz's current jobs
Currently managing multiple teams that builds a support ecosystem for the IT operations of Airasia Group. Fine-tuned processes, merged & up-skilled teams, & enhanced automation that have garnered a reduction of mundane tasks with greater KPI achievements. The following teams are currently being managed: IT Assist (Service Desk) Application Technology CritSit - Critical Incident, Problem Management and Change Management Airline Support Airline Operations NOC Support Santan Tech