Liang Yi Gavin Qun
About
Liang Yi Gavin Qun is from Shanghai. Liang Yi works in the following industries: "Industrial Automation", "Hospital & Health Care", "Outsourcing/Offshoring", and "Automotive". Liang Yi is currently Senior Manager, APAC IT Operations at Tesla, located in Shanghai. In Liang Yi's previous role as a Head of IT User Experience for AsiaPacificMiddleEastAfrica Region at Siemens, Liang Yi worked in 中国 上海市区 until Sep 2017. Prior to joining Siemens, Liang Yi was a Head of IT Procurement for North East Asia Cluster at Siemens Ltd,. China at Siemens and held the position of Head of IT Procurement for North East Asia Cluster at Siemens Ltd,. China at Shanghai City, China. Prior to that, Liang Yi was a Head of Service Mangement for North East Asia IT at Siemens Ltd,. China at Siemens, based in Shanghai City, China from Sep 2011 to Aug 2014. Liang Yi started working as IT Manager of Siemens Shanghai Medical Equipment at Siemens Healthcare in Shanghai City, China in May 2013. From May 2010 to Sep 2011, Liang Yi was Service Delivery Manager at Siemens Ltd,. China at Siemens, based in 中国 上海市区. Prior to that, Liang Yi was a Solution Manager at PCCW China at HKT Teleservices (Formerly PCCW Teleservices), based in Shanghai City, China from Aug 2007 to Apr 2010. Liang Yi started working as Technical Manager at Steptech in Shanghai in Dec 2004.
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Liang Yi Gavin Qun's current jobs
Liang Yi Gavin Qun's past jobs
- Head of IT User Experience team for Region Asia, Pacific, Middle East and Africa in Siemens - Lead the user experience team to enhance the IT competence of end user around the infrastructure and application as well as ensuring communication between the end user and IT. - Lead the user experience team to define/develop/deliver/coordinate trainings/events to increase user IT competence. - Setup “UseIT” concept in AAE region to overall improve user’s feeling of IT. - Plan and roll out Microsoft office productivity improvement project cross the country to significantly improve user’s IT competence.
- Lead Procument team(IT commodity manager and IT buyers) - Develop and implement optimal IT Commodity Strategies - Identify and develop preferred suppliers; manage their performance systematically - Negotiate and conclude appropriate framework agreements - Ensure alignment with cluster IT management and procument team
- Lead IT Service Management team to serve North East Asia region including China, Hong Kong, Macao and Taiwan. - Serve more than 35,000 employees, 3 regional companies, 65 operating companies with dedicated shared services in area of infrastructure and application. - Supervise and improvement of IT infrastructure & application operation quality through a constant cycle of agreeing, monitoring and reporting on KPI achievements. At the same time achieve the cost saving target according to IT budget. - Management of end user support team with outsourcing model. - Developed IT portfolio/roadmap of NEA cluster to ensure continuity of IT operation. - Facilitate IT operation excellence initiatives to continuously improve services and productivity in order to meet business requirement. - Setup & drive “IT Experience Center”.
- Lead Siemens Shanghai Medical Equipment IT infrastructure team & Application team to provide support to 2000 colleagues. - To be aligned with global / management strategic directions while shaping and delivering the demands. - To work with internal operation team and external vendors to provide an excellent customer experience to support China Plant operation. At the same time control IT budget according to management requirement. - Analyze Consumer related SAP demands and deliver proper solutions by working with related internal and external partners
Leading virtual team to maintain the operation contract through quality management with agreed service level; cost management within pre-defined budget and sales support. - Customer Management - Partner Management - Finance Management (Project related) - Leadership & Communication - Business Process Analysis and Design - IT System Maintain / Operation / Reporting
- Work with the product team, sales team and service delivery team to develop the national regional systems integration business with the over-fulfillment of sales target. - Provide consulting solutions for all PCCW China customers, establishing a long-term cooperative relationship with the clients, particularly the trustful relationship with the top-tier customers. - Responsible for solution consulting related to system integration, including solution to network infrastructure, PABX system, Unified communication, computer room, cabling system, etc. - Conduct internal training to ensure that sales, pre-sales are aware of the IT services and technology. - At the same time take the position as the tender Bid Manager, make overall arrangements for Bid process to ensure each Bid project effectively and economically
Responsible for technical team management and operation.
Cisco senior network engineer.