Lin Zhu

• Data visibility, centralization and optimization for efficiency • Generating dashboards and reports for insights into Supercharger network usage and profitability for Deployment and Network Operations

MSBA Practicum Project Tableau | Python | Excel • Pioneered an in-product business intelligence tool on Tableau to track key performance metrics to demonstrate improved patient care and increased tumor board throughput associated with product usage • Deployed an automated data pipeline using Python (pandas, numpy) and Tableau to simulate patient-level dataset with ~300k records, to analyze and visualize historical treatment patterns and trends • Introduced customer journey map to make recommendations on 10 usage metrics to track and measure for improved user experiences across different touchpoints on the software platform • Created and delivered business case presentations to advise VP of Product Management on the market positioning of deals valued up to $1.2M per hospital • Developed an excel-based ROI model to enable the sales team to quantify and convey a financial impact of up to $8.4M per year to existing and prospective customers • Communicated cross-functionally with Product Manager and Engineers in a small agile team setting to define the minimum viable product, beginning with ideation and following through to a delivered prototype

Experimental Design and Analysis | Google Data Studio | Google Analytics • Automated reports via Google Data Studio to package and present vital data on application metrics to interdepartmental stakeholders to inform business development decisions on target student demographics • Designed and conducted evaluation surveys through Qualtrics to collect feedback data from 1500+ current students, and generated analytical insights to guide future improvements for educational products and services • Shortened the admission review cycle by 20% by implementing updated processes and workflow for application review and admission notification • Evaluated Google Analytics dashboards using page referral traffic and program application trends to conduct a cost-benefit analysis of a social media marketing campaign • Planned and executed 8+ online webinars, in-person orientations, and closing ceremonies

• Conducted benchmarking analysis in the international education industry, identified correlation between service type and program fees to determine if pricing was competitive across institutions • Created annual financial sheets, using Excel to compile financial information from enrollment, accelerated the reporting process by 50% • Developed and implemented departmental guidelines for hiring and onboarding, standardizing the talent management process to increase applicant/role fit, resulting in 5 part-time hires

• Constructed online database of qualitative data from more than 1000 investigative interviews on Cyber-Ensemble, in order to provide experimental results to meet National Science Foundation’s document submission deadline • Used Excel Pivot Tables to analyze more than 500 student information to identify features and trends in sample population • Formed argument for the effectiveness of Cyber-Ensemble through demonstrating positive correlation between educational technology and test scores utilizing R Studio

• Facilitated meetings with consulting clients, contributed market entry ideas to discussion and resulted in client deliverable • Conducted analytical research on the Chinese economic environment and prepared slide deck discussing the strengths and weaknesses of different investment opportunities targeting small and medium-sized business owners • Analyzed financial cost per department to optimize use of capital by benchmarking to industry average and drafted each division’s proposed operating budget to reduce total cost