Linette G
About
Linette works in the following industries: "Law Practice", "Retail", "Cosmetics", and "Automotive". Linette is currently Customer Experience Manager, Sales at Tesla. In Linette's previous role as a Operations Supervisor at Tesla, Linette worked in Fremont, California until Nov 2020. Prior to joining Tesla, Linette was a Delivery Advisor at Tesla and held the position of Delivery Advisor at Fremont, California. Prior to that, Linette was a Customer Experience Specialist III at Tesla, based in Burlingame, California from Jul 2017 to Dec 2017. Linette started working as Product Specialist at Tesla in Burlingame, California in Jul 2016. From Jan 2017 to Apr 2017, Linette was Legal Intern at The law offices of Johnson & Johnson, based in Walnut Creek, California. Prior to that, Linette was a Criminal Investigator Intern at Alameda County Public Defender, based in Oakland, California from Jun 2016 to Sep 2016. Linette started working as Keyholder at Bare Escentuals in San Mateo, California in Aug 2015.
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Linette G's current jobs
Linette G's past jobs
- Manage customer and operations interactions with regard to their specific Tesla vehicle. - Coordinate customer's delivery preparation by guiding them through the trade-in process and their financing options. - Monitor and supervise pipeline flow and customer appointments to ensure an accurate and efficient delivery process.
- Managed sales showroom deliveries, ensuring all customer delivery details were properly executed. - Executed contracts for newly Tesla customer-owners. - Developed a great understanding for Salesforce that helped create reports in understanding best tactics and practices to better execute Model S and Model X deliveries. - Assisted various stores with their delivery process and improving their CSAT customer survey score.
- Provide exceptional customer experience to all walk-in customers in order to excel their Tesla experience, as well as answering any questions about Tesla. - Acted as a liaison between the customer and a sales owner-advisor by further educating on the benefits of going electric. - Influenced various sales for owner-advisors - ranked N3 in 2017Q3 for top performer in influenced orders.
- Observed client meetings, trials, and daily court proceedings. - Researched different topics regarding criminal law. - Learned daily affairs of the legal field. - Assisted Senior Attorneys with research for court transcripts’, opinions, and memorandum. - Established an understanding for systems database LexisNexis.
- Served Subpoenas Duces Tecum to various parties. - Assisted in investigating on-going case investigations. - Learned how to use databases for systems background check.
- Educated clients on techniques, introducing new products to them. - Assigned employees to specific duties to best meet the needs of the store. - Supervised daily functions and operations of the store such as cash handling of opening and closing reports. - Handled inventory counts of store products.
- Provided exceptional client experience. - Maintained visually appealing merchandise while maintaining corporate visual standards. - Trained new sales associates on business strategies to improve business sales and revenue. - Implemented new business strategies to exceed conversion goals.