Rick Saggar FR Ae S F Inst TT Av MP

The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 83% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.​ Our mission is to represent, lead and serve the airline industry.

AeroCRS was founded in 2006, focusing on solutions for the travel industry, providing an excellent, innovative and user-friendly passenger service system with over 70 airlines from all over the world choosing to partner with us. The system includes inventory management, reservations and routes management, fares management, B2C, B2B, DCS, FFP, full reporting center, BI Dashboard, API for 3rd party integrations including GDS, OTAs and much more. Cloud based, scalable and light, airlines and transport operators of all sizes and business models benefit from cutting edge travel technology to power and grow their business.

Reporting directly to the CEO and tasked with leading the commercial function. InteliSys Aviation is an established leader in airline passenger reservation and cargo management software with their ameliaRES and ameliaCARGO products. Since 1987, InteliSys has focused on providing cutting edge solutions and advice to airlines of all sizes and business models including Low Cost, Regional, Hybrid & Full Service Carriers as well as Corporate Flight operations. At Intelisys, we have built our reputation as a reliable partner for our customers while boosting profitability for airlines. Our amelia suite of products are agile, low cost, dependable, accountable, dynamic and lightweight.

Responsible for managing revenues in excess of $100m per annum whilst growing market share by 5% points through 2017 – ISC . Management of local commercial, field sales, strategy and marketing teams through territory distributor with full P&L / Budget / Commercial responsibility (India, Sri Lanka & Kingdom of Saudi Arabia). A key focus on maintaining existing book of business alongside acquisition of new OTA business including successful conversions of travel agency customers to Travelport smartpoint. Management of key LCC airline relationships for the South Asia subscriber base along with APAC colleagues.

Spearheaded global commercial strategy including sales channels, distribution, and alliances that resulted in continuous growth in profitability, improved distribution, channel segmentation, new partnerships, and the recruitment & development of a new Saudi field sales team. Growth and development of the airline via commercial engagement across territories to drive sales penetration, opening sales channels across 82 countries around the world by partnering with global passenger sales agencies. Successful negotiation and implementation of a number of strategic interline / code share agreements.

Collaborated with over 300 airlines in the provision of consulting services covering the areas of: sales, distribution, systems implementation & development, pricing & revenue management, sales policy formation, channel segmentation & alliance planning. Enhanced revenue by 38% year over year and reduced cost of sale for airline partners through the design, recommendation & implementation of process changes.

Grew UK network revenues by 12% year over year through strategy change, implementation of new channels and revision to pricing strategy. Implemented staff redundancy program and outsourcing of all UK commercial activity, resulting in cost savings of over 70% across entire business as well as improved efficiency. Spearheaded relocation of UK commercial office with zero business impact due to careful planning and collaboration with relevant department heads. Oversaw all GF UK activity including management of network revenues totaling 50 million USD annually. Implemented budget for sales division and trade incentives related to portfolio size ensuring higher efficiency and lower costs.

Achieved average yield increases of 12% for airline partners. Consulted for new and existing global airline partners in sales, distribution, systems implementation / development and pricing & revenue management. Enhanced revenue and reduced cost through globalizing business by opening up sales from global markets around the world. Launched global awareness campaign in collaboration with marketing and account management.

Set up sales, distribution and revenue monitoring processes throughout UK/EU as well as BSP / appointed GSA’s in 11 EU markets. Implemented Europe wide BA code share which increased passenger numbers, provided credibility, and helped UK operation become cash positive. Key liaison with all regulatory authorities.

Key contributor to International Sales Development Team based at HQ in Atlanta, GA, creating and implementing plans to grow global corporate business and establish joint sales distribution incentive platforms. Collaborated with senior leadership cross divisionally (sales, pricing, and revenue management) to review route performance and determine strategic changes to be made as part of Route Visibility Team.