Robert Longhauser

Process corporate level purchasing requisitions and communicate directly with vendors to make sure the internal and external customers have parts and services they need in a timely manner.

Troubleshoot various customer technical needs through blueprints and diagrams and help customer with aftermarket parts needs and ordering process. Served as the liaison for the accounting and service side of the company for parts ordering for the customer

Manage the daily processes of the overall guest experience to include financial transactions, ticketing procedures, the observance of on site rules/regulations, and supervise the assigned staff for the shift and/or day accordingly to provide the best customer service possible to all guests.

Supervised the manufacturing processes and protocols of various pocket coil mattresses via automated setup and manual labor tasks to ensure that the utmost quality beds being produced is being upheld by the highly trained staff and to instill order and discipline accordingly.

Project design and installation of graphic signage in Rite Aid, Kroger's, Food Lion, and Earthfare supermarkets nationwide.

Overall responsibility for the planning, creation, and execution of daily work orders pertaining to the production of the various types of gluten free and sugar free desserts that is in our catalog. In charge of oversight for packaging and shipping all finished products/packages to customers nationwide via United Parcel Service. I had total admin rights and familiarity with All Orders program to maintain control of inventory and to perform what executive actions and functions need to be conducted daily. Create, receive, and put inventory in system in regards to purchase orders for raw ingredients and office supplies.

Shift Supervisor of 60+ full-time and temporary employees in a high volume prepared foods environment which is certified by the USDA to use meat and cheese in its products. Oversaw two Packaging lines in the only Hot Pocket brand stuffed sandwiches in the world. In charge of the production as well as manage and take care of assigned personnel, routine equipment maintenance, and operations. Maintained a shift labor log and hand it down each shift to make sure I am not going over the budgeted labor hours and percentages. Worked with plant QA team to resolve quality issues and disputes and utilize them in HAACP/PQC documentation requirements. Objectives were to coach and train the designated trainees and guide them through the in-processing and training period until they have displayed proficiency. Experience working with the wrappers, card feeders, carton loading, case packers, tray formers, tray closers, and conveyor belt stations to include filling in and working areas and basic maintenance of listed equipment. • Successful in maintaining an average of 75% or better in Asset Intensity on both lines in regards to completed cases of production on my lines which was the target.

Shift Supervisor of 20 full-time and temporary employees in a Plastics Thermoforming Operation which produces dual ovenable and microwavable CPET and PolyPro food trays for such customers as Nestle, Conagra, and recently General Mills. In charge of maintaining standard personnel levels on the lines to include the oversight of their complete training on the equipment they use, but more importantly the safety policies and procedures of our corporate base and plant. I was in charge of the production or lack thereof as well as the entire plant to include personnel, equipment, and operations as I am the only member of Management in the plant at night. I have been successful in maintaining an average of 85% or better in completed tray production on my shift since I have started which is our plant standard. I maintained a shift labor log and check it periodically to make sure I am not going over the budgeted labor hours and percentages which means having the hard task of sending people home when not needed. I also oversaw and am responsible for the plant Quality issues when and if they arise, which means having to troubleshoot material and equipment issues to resolve and make sure we are packing the various to customer standard or better. I have gained more experience in hiring, terminations, behavior counseling, negative documentations, and working 12 hour nightly rotating shifts with my past responsibilities in this position.

The Molding & Alcohol Swab Department night shift manager at the largest manufacturer of diabetic and safety syringes in the world. I oversaw around 30 Molding Associates who produced all the plastic components of the various types of diabetic syringes on the various 84 molding presses we had in our arsenal. In addition to my molding responsibilities, I also oversaw 5 Swab Associates who produced various isopropyl alcohol soaked pads for global customers. I was in charge of the way we monitored quality processes and how we conducted inspections to make sure quality and demand was upheld. I tried to help people worldwide who are diagnosed with Diabetes live life as healthy as possible. • Picked for this position right out of the Army over 8 other highly qualified applicants with previous manufacturing and molding experience. • Reduced the amount of parts rejections and quality notifications on my shifts from the previous year for an average of 34% which resulted in a savings of around $55,000. • Completed the recent fiscal year with only a 5% downtime average on shift compared to the 10% of the other 5 shifts in the department. • All three of my shifts had a 100% completion of C2C online training at the end of the fiscal year. • Finished the year with 0 safety incidents or violations on any of my shifts. • Only 1 mixed product incident occurred on my shifts as a result from a changeover for the entire fiscal year compared to an average of 3 instances from the other 5 shifts in the department.

Planned, coordinated, integrated, and supervised the installation, operation, maintenance, and management of networks, and telecommunication systems. Oversaw communication system support functions for computer, radio, and phones used at all Brigade subordinate units. Supervised training programs to ensure Soldier proficiency and career development. • Chosen over many qualified CPT’s and MAJ’s to run the S-6 Shop for the Brigade as a 1LT. • Met or exceeded customer service satisfaction with a 95% rating from the 60% since the unit was founded.

Overall Supervisor and commander of 20 Soldiers, including family members. Supervised all operations for Command, Control, Communications, and Computers integrated network support to Brigade and Battalion Headquarters. Responsible for communications systems, equipment, and various governmental assets valued in excess of over $5 million dollars. • Flawlessly helped the unit transfer from Ft. Hood, TX to Ft. Bliss, TX without one issue or infraction. • Supervised and aided in the relocation process of over 30 Soldiers and their family members from residences at Fort Hood, TX to Fort Bliss, TX.

• Supervised the deployment and re-deployment readiness, training, welfare and morale of 25 Soldiers and their families in preparation and execution of Operation Iraqi Freedom '09-'11 • Provided Command, Control, Communications, and Computers integrated network support system to Brigade and Battalion Headquarters at Contingency Operating Base Q-WEST, IRAQ • Oversight authority and command for the combat readiness and maintenance of one Joint Network Node system and 2 Line of Sight systems valued in excess of over $2.5 million dollars