Sabine Taylor

McAfee’s African Heritage Community’s mission is to unite African Americans and diverse communities by connecting employees who have similar and different lived experiences, fostering collaboration and sharing perspectives. As the co-leader, I work with the executive leadership team to plan and communicate the larger MAHC-wide events and news. Our biggest goal is to support our African American colleagues within the company. My individual contributions include establishing a Black History Month calendar. I sourced content ideas and engaging materials for each business day of the week, including book, podcast, and movie recommendations. McAfee honored me with a Bravo! Award for hosting a cooking class with a TGIF Master Chef. Through attending black history events and promoting our events, I feel a strong connection to my team on MAHC.

As McAfee's global training specialist lead, follows ADDIE (Analysis, Design, Development, Implementation, and Evaluation), an adult learning framework used to improve learning efficiencies, effectiveness, and sales performance. Collaborates with Ed-Tech companies to co-create curricula that translate complex cybersecurity topics into bite-sized, easy-to-understand scenarios. ► Led an award-winning initiative to overhaul the training materials used for partner education, allowing customer service and sales reps to successfully explain key features of McAfee product suites. ► Utilized data-backed insights and strategies to create facilitator and participants guides, tutorials, and mobile-ready, micro e-learning gamified courses.

As the Verizon lead, represented the face of McAfee and served as the main point of contact for all call center training initiatives. Worked cross-functionally with various teams at Verizon to drive the adoption of McAfee's go-to-market activities.

Served as a product evangelist, facilitating face-to-face and virtually to drive awareness for McAfee products.

Lead Trainer for all training events with chief objectives of increasing the staff’s product knowledge and driving brand awareness for the company’s retail partners. Served as the primary liaison between Samsung and its retail partners, which included Lowe's, Home Depot, and Sears. Conducted merchandising assessments for Samsung Kitchen appliances. ► Researched and collected competitive intelligence in pricing and promotions from competitors across all retail channels. ► Regularly collaborated with Samsung’s Partner Marketing team on findings and feedback.

Trainer and Product Specialist with responsibilities in facilitating 1:1 and small group training sessions. Familiarized customers with the use of Apple products by providing high-level product overview, technical support, and troubleshooting as needed. ► Provided step-by-step navigation and guidance to new and existing Apple customers. ► Assisted customers in setting up new iOS and CPU devices, including PC to MAC conversion.

Trainer and Product Specialist with responsibilities in facilitating 1:1 and small group training sessions. Familiarized customers with the use of Apple products by providing high-level product overview, technical support, and troubleshooting as needed. ► Provided step-by-step navigation and guidance to new and existing Apple customers. ► Assisted customers in setting up new iOS and CPU devices, including PC to MAC conversion.

Senior Sales Trainer with responsibilities in designing and developing sales scripts to support Retail Sales Reps, Supervisors, and Directors. Prepared objection handling scripts and cross-sell strategies. Onboarded and coached several hundred New Hires, explaining the culture and products at Verizon Wireless and providing an engaging orientation experience. ► Partnered with Sales Directors to create out-of-the-box strategies for turning around low employee morale within at-risk districts. ► Renewed Verizon’s culture of adult learning that can still be experienced at the company to this day.

Managed 40 retail stores generating $20M each year in revenue. Designed and developed the sales strategy for the Southeast region, including radio station campaigns, celebrity brand partnerships, and other campaigns created to raise awareness for the Hewlett Packard brand. ► Selected by Corporate to pilot Hewlett Packard’s Store-within-a-Store concept at CompUSA. ► Influenced relationships at the district level to receive free premium store shelf space, further driving revenue for Hewlett Packard.

Area Sales Representative with responsibilities in co-authoring and delivering the 3COM data network products education course to over 5,000 trainees in Tennessee and Georgia. Educated on product positioning, resulting in boosted product sales from Reps. ► Developed cross-promotional marketing strategies in collaboration with in-store retail partners, including IBM. ► Increased brand awareness and reduced recurring costs from strengthened vendor partnerships.