Tom Cignarella
About
Tom Cignarella is from Las Vegas, Nevada, United States. Tom works in the following industries: "Computer & Network Security". Tom is currently Director, Cyber Threat Intelligence, Red Team, Resilience at Verizon, located in Las Vegas, Nevada, United States. In Tom's previous role as a Director, Security Coordination Center at Adobe, Tom worked in San Jose, California until Jun 2021. Prior to joining Adobe, Tom was a Director Technical Operations - Echosign at Adobe and held the position of Director Technical Operations - Echosign at San Jose, California. Prior to that, Tom was a VP SaaS Technical Operations at Limelight Networks, based in San Francisco Bay Area from May 2011 to Mar 2013. Tom started working as Vice President of Technical Operations and Support at Clickability in Mar 2008. From Jun 2006 to Mar 2008, Tom was VP, Technology Operations at PlanetOut Inc. Prior to that, Tom was a Sr. IT Operations Manager at Symantec from Dec 2004 to Jun 2006. Tom started working as Director Client Services at BEA in Jan 2004.
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Tom Cignarella's current jobs
Tom Cignarella's past jobs
• Oversee the scope of Security Incident Response, Security Operations Center, Threat Intelligence and Vulnerability Management across the suite of Adobe products, services, and enterprise • Used strong interpersonal and leadership skills to ensure the right people were in the right place. Consolidated and integrate several teams • Lead efforts to prepare Incident Response for GDPR • Role of Incident Commander for many high-profile business-critical security incidents • Design and deploy projects to integrate Privacy Incident Response with Security Incident Response • Established the global policies for Security Incident Response and manage all companywide Security Incidents • Developed strategies to handle, mitigate and remediate incidents large scale enterprise • Reporting into CSO, Supported a team 40 with 5 Direct Reports
• Advanced Adobe's Electronic Signature SaaS platform's large scale strategic planning, infrastructure deployment and technical operations, optimizing for uptime, reliability, performance and security • Led the Operations and Engineering AWS migration plans from legacy managed services • Increased uptime to 99.99% with several procedural and technological changes during AWS roll-out • Accelerated deal and sales volume through deployment of the Disaster Recovery Site Project • Supported and mentored an Operations team of 10
• Managed Limelight's SaaS infrastructure across Web Content Management, Video and Mobile Platforms • Partnered with C-level on the due-diligence of Clickability's acquisition • Expanded role post-acquisition to include SaaS Technical Operations for additional Limelight SaaS platforms • Founded Technical Operation's policies and procedures for SaaS platforms • Conceptualized and led several projects integrating Clickability's operations into Limelight’s platform for data centers, connectivity and server resource • Selected as a leading member on the Strategic Advisory Committee for the program rollout measuring NPS across all business units • Awarded company Value of Authenticity, presented to one person annually and voted from co-workers
• Spearheaded design and implementation of three new data center deployments, including site evaluation and selection, contract negotiations, equipment procurement and build out • Grew production traffic 300% while deploying all applications during an active/active data center model • Established a world-class technology operations team of six to support an infrastructure capable of delivering billions of web pages per month • Assisted with sales prospects on calls and presentations for technical guidance, direction and reassurance • In September 2009, promoted to VP of Technical Operations and Suppo
• Controlled a yearly budget, representing 50% of company expenses, supporting consumer websites responsible for 70% of company revenue • Delivered the design and implementation of the production system re-architecture, including servers, network, storage and security • Completed group restructure upon initial hire, resulting in cost-savings through terminations and hires • Ensured statutory compliance, including SOX and PCI • Decreased cost by 25% in telecom expenses through consolidation, re-architecture, and feature utilization • Achieved a 50% reduction in helpdesk ticket backlog • Reduced data center space requirements by 60% through server consolidation and virtualization projects