Yousef Alaswad

As a L&D Specialist, I was responsible for designing, implementing, and evaluating employee development programs within the organization. My key responsibilities included: -Designing and Implementing Training Programs: I developed comprehensive training programs to meet the needs of the organization, ensuring alignment with its goals and objectives. This involved identifying skill gaps, creating tailored training materials, and facilitating both in-person and online training sessions. -E-Learning and Live Training Implementation: I was instrumental in implementing a blend of e-learning and live training materials to cater to diverse learning styles and needs. This involved creating engaging online courses, webinars, and interactive learning modules, as well as facilitating live training sessions and workshops. -Evaluating Training Effectiveness: I consistently evaluated the effectiveness of training programs by gathering feedback, assessing participant performance, and making necessary adjustments to enhance learning outcomes. -Keeping Abreast of L&D Trends: I stayed up-to-date with the latest trends and best practices in the field of Learning and Development. -Promoting a Learning Culture: I played a key role in promoting a culture of continuous learning within the organization, encouraging employees to take ownership of their professional development and providing them with the necessary resources and support. -LMS Administration: I managed and maintained the organization’s LMS, ensuring its optimal use for delivering and tracking training. This involved uploading courses, managing user access, generating reports, and troubleshooting any issues that arose. -Collaboration with (SMEs): I collaborated closely with SMEs across various departments to develop accurate and effective training content. This involved understanding their expertise, translating it into digestible learning materials, and validating the content with them to ensure its accuracy and relevance.

At SASS, I led the full development and delivery of our flagship Personal Trainer Diploma and professional education programs. My role covered the entire learning cycle—from strategy and curriculum design to instructor training and hands-on facilitation. - Curriculum Design & Development Built the complete education plan, including main textbook, detailed workbook, LMS modules, and structured practical and theoretical training. Designed both in-class and in-gym training programs, ensuring they aligned with international standards and local regulations. Integrated blended learning approaches (face-to-face, LMS, and practical workshops) to maximize student engagement and outcomes. - Instructor Development & Train-the-Trainer (TOT) Personally developed and delivered Train-the-Trainer programs for all instructors, focusing on facilitation skills, learner engagement, and instructional best practices. Coached a team of 10+ instructors, raising their capability to deliver high-impact learning experiences. Established facilitation guidelines and quality standards to ensure consistency across all sessions. - Program Execution & Leadership Managed delivery of education for 250+ students across multiple semesters, balancing classroom instruction with gym-based practical training. Oversaw the implementation of theoretical learning, practical workshops, and real-world application in partnership with gyms across the network. Ensured smooth rollout of the LMS platform, training students and staff on its use and creating modules that supported independent learning. - Impact Elevated the academy’s training capability by creating a scalable curriculum and instructor pipeline. Set the foundation for a professional diploma program that combined global standards with localized delivery. Strengthened the academy’s reputation as a leader in sports and fitness education in Saudi Arabia.

Led daily operations and training delivery for the branch, ensuring high-quality client experience. Coached and supported trainers in delivering EMS sessions effectively. Drove sales performance by implementing client-focused communication and service approaches.

Delivered high-impact training sessions to diverse groups of learners, focusing on essential professional and interpersonal skills critical for success in sports and service industries. - Core Areas Taught Professionalism Communication Skills Customer Service Hospitality - Key Contributions Facilitated interactive workshops that blended theory with real-world scenarios. Helped participants build stronger communication and service standards aligned with international best practices. Contributed to strengthening the institute’s reputation by ensuring high-quality training delivery.

Led branch operations and coordinated daily training delivery, ensuring clients received high-quality EMS sessions. Trained and supported instructors on professionalism, communication skills, customer service, and hospitality to maintain service excellence. Delivered sales training and coaching that boosted client engagement and branch performance. Oversaw customer experience, aligning service delivery with company standards and building strong client relationships.

Managed the design and coordination of education programs for exercise science professionals. Oversaw curriculum planning, training material development, and delivery of both theoretical and practical learning. Supported instructors and learners to ensure programs met professional standards and aligned with industry needs.

- Create scientific content. - Conduct scientific and linguistic reviews of the scientific content. - Create, update, and maintain websites. - Ensure the quality of programs by providing routine program logistics, maintaining requirements, and overseeing activities. - Coordinate and distribute course and program evaluations, communicate with clients on participant satisfaction metrics, and analyze customer feedback to identify trends and discrepancies. - Conduct market research on the program area, competitor pricing, industry news, and networking opportunities. - Monitor enrollments and provide updates to program managers and assistants.

Instructor in exercise physiology, exercise techniques and program design