Zwee Dao Thai Duy

Working with a team of researchers & engineers to apply cutting-edge AI/ML to Twitter products.

• Built self-driving robots to autonomously navigate & pick up trash around Cornell campus. Worked with a team of researchers under the supervision of Dr. Daniel Lee. • Integrated inter-disciplinary technologies (hardware, software, AI): open-source hardware, Robotics Operating System (ROS), LiDAR SLAM, MoveIt motion planning & manipulation, Gazebo simulation, computer vision, deep learning, NVidia cloud GPU, Augmented Reality markers.

An unicorn B2B startup & Leader in Gartner Magic Quadrant, Workato is the leading SaaS cloud platform for low-code automation. It is trusted by 21,000 organizations worldwide including Fortune 500 companies. My work here included: • Brought complex B2B SaaS products from concept to market. Coordinated between engineering, design, pre-sales, customer success, sales & marketing in US, Russia, India, Singapore. • Products included technically-complex, yet easy-to-use & no-code workflow automation for enterprises, integrating AI (Computer Vision, Chatbot), Data ETL, ERP (SAP, NetSuite, etc.), etc. • Revamped UX & infrastructure of Data ETL product to double user base & grow usage by 40 times • Reinvented complex SAP integration into easy no-code product. Won key Fortune 500 clients against incumbent market leaders Dell Boomi & Microsoft.

A series-A startup, e27 is the "TechCrunch" of South East Asia. I was the only Product Manager in the company. My work here included: • Started product & engineering team in Vietnam. Led a team of engineers & designers in Vietnam, Singapore, Philippines. • Revamped website UX & infrastructure. Grew user engagement by 70% • Built online conference platform for thousands of attendees across Asia. Contributed to 25% of company’s revenue • Invented AI-driven app that matched investors & startups in Asia. Helped startups raise $200K / deal • Built company’s data analytics dashboard. Shortened business reporting from 1 week to 15 mins

The first successful tech startup story in Singapore, Viki is the "Netflix" of Asian shows, with 30 million users. It was acquired by Japanese e-commerce giant Rakuten for $200 million. I was the first employee in Viki's Growth team: • Extracted insights from data & spearheaded Marketing & Engineering projects to grow users. Advised CMO & CTO • Grew annual ad revenue by 9% using A/B test. Grew user conversion rate by 50% • Self-taught machine learning, built model to predict user churning with 80% accuracy • Self-taught SEO, moved Viki from Google’s 3rd page to 1st page in search result • Tech stack: SQL, R, Redshift, Postgres, Hive, Hadoop

First intern in Reseller Ops department • Interviewed customers from 3 countries: Japan, Australia, and Singapore. Developed automation solution to shorten business processes by up to 85%. • Analyzed 100,000 lines of cost data using Excel VBA to optimize the shipping routes and schedule in APAC supply chain.

First intern in Finance department • Analyzed finance of Razer & 10 competitors to assist CFO in making decision. • Identified a major pattern in sales. Proposed a change in marketing strategy to management.

A Silicon Valley startup founded in Sweden, Yubico invented Yubikey - the physical "2-factor authentication" key loved by Google, Facebook, and many other companies. I joined when the company has just 10 employees, and as of 2019 it has grown to 200+ people. My work here included: • Provided sales and technical support to customers. Received orders of up to $40,000. • Managed Salesforce CRM with 30,000 customers. Automated Lead capturing, shortened the process by 93%. • Managed part of website publishing and social media channels with 4000 members.