Anna Hocking

• Member of the Paradice Leadership Team and the Sustainability Committee • Managing the client service team, to ensure an excellent experience for a broad client base, which includes superannuation funds, government monies and direct fund investors • Management of operational due diligence (ODD) reviews, responses and improvements • Vendor oversight –fund registry and custody, data and performance, RFP • Due diligence of outsourced custodian and administrator • Internal stakeholder engagement to further client requirements and needs, such as ESG implementation, investment content and information security Achievements: • Successful transfer of custody and administration provider. I was the project lead of the registry transfer, which included building and implementing the operating model • Implementation of external software provider to enhance efficiencies and quality of responses for RFPs, ODD, IT and ESG questionnaires. • Advancing Paradice’s ESG and Responsible Employer credentials. This involved stakeholder engagement, policy writing and Board approval. This was before Paradice had an ESG team. • Presentations– implementation of procedures to combine disparate approaches – streamlined processes and improved efficiencies to ensure automation where possible and removed unnecessary overlap.